Sunday 22 March 2020
£64,425 - £85,900
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Agile Working Options
Other Agile Working Arrangements / Open to Discussion
Job Description Summary
We’re looking for an experienced Native SDK Senior Product Owner that is a passionate, empowering and customer-centric leader: this role is part of the Digital Product Lab.
The key aspect of this role is the design and delivery of world-class native modules: Security, UI, Analytics, Utilities, Navigation, Feature-Flag, etc. These capabilities will enable our commercially and service-minded colleagues to build their own propositions autonomously, focusing on building the best experience for our Customers whilst using enterprise standard components.
At Lloyds we’re motivated by a clear purpose: to help Britain prosper. Over the last few years, we've grown our number of active online banking users to 15.7 million and our mobile users to over 11.4 million. Our goals are broad and bold: we want to use digital to support people buying their first home, help them save for the future and support businesses to start up and grow. We will do so by tackling social disadvantage in England and championing Britain’s diversity at the same time.
We're committed to deliver an outstanding customer experience by building state of the art digital platforms and enabling our Customers to enjoy personalized propositions across our multi-channel digital ecosystem.
We're embarking on a bold transformation program supported by over £3bn in strategic investment to digitise the Group, maximise our capabilities and transform our ways of working as we progress on our journey to build the Bank of the Future.
Do you want to grab a unique professional opportunity to drive product excellence and digital cultural change?
We’re looking for an experienced Native SDK Senior Product Owner that is a hardworking, empowering and customer-centric leader.
Acting often in a B2B or B2B2C context, the role will require not only understand end customer needs, but also those of our internal customers and support the creation of a strong Digital Product culture that is strategically aligned to our future.
The Product Owner will be leading on our engineering strategy to help us transform the core of our Mobile Banking App platform through modularization, i.e. separating functionality into independent, interchangeable, re-usable modules.
This role will be pivotal in building, delivering and driving the adoption of platform enablers. Having achieved your goals when all journeys are consistent in experience, style and security, are unconstrained in the experiences that they can provide to our Customers across existing and new touch-points and can be worked upon by multiple labs safely, simultaneously and independently.
The key aspect of this role is the design and delivery of elite native modules: Security, UI, Analytics, Utilities, Navigation, Feature-Flag, etc. These capabilities will enable our commercially and service-minded colleagues to build their own propositions autonomously, focusing on building the best experience for our Customers whilst using enterprise standard components.
Having passion about defining and measuring success and will build a set of insightful and clear metrics that articulate your journey and demonstrate the value of the Native SDK.
- You'll ensure our Customers feel completely confident about using our digital assets, by building a modern, agile and simplified mobile platform architecture.
- You'll ensurethere is a consistent design across all app journeys and that the design framework is enforced across the entire developer community.
- You'll enable Customers to interact through a strong but seamless authentication experience, regardless of the channel, device or service they choose to use with us.
- You'll deliver an Access experience which is seamless, quick and reliable, enabling different levels of authorisation and the ability to use our digital products even whilst the customer is offline.
- While working on the future capabilities, you can actively pursue any opportunities to improve our existing performance and immediately deliver value.
By working in close partnership with your Business and Engineering partners, identify and measure Customer (internal and external) and technology benefits, be responsible for the roadmap, and deliver at pace using dual track agile and continuous discovery principles.
Could you help us make it possible?
It’s an exciting time to join us as we’re investing in our people, data and platforms with £3bn over the next three years. We’ll give you training in our change approach, a support network through our Agile community and an opportunity to develop your career here.
So what are we looking for in you?
You're comfortable influencing without authority, trusting and empowering the Team with responsibility. You'll be data driven and bring evidence-based decision-making criteria to explain 'why. You're comfortable with ambiguity and help to navigate the team through it using quiet confidence, gravity and experience. You enjoy growing less experienced product managers into future product leaders. You're comfortable challenging partners saying “No,” but also explaining why in terms that they understand. You'll foster a culture of curiosity and experimentation in which people are comfortable "trying things out" and learning quickly and safely. You'll encourage colleagues to move from "talking" to "doing". An adaptable and quick learner, absorbing information to keep pace with a changing landscape, you'll encourage with energy, passion and service to the team. You've a well-developed communication kit bag with extensive partner management experience
We'll be specifically looking for these skills on your CV:
The complexities of a Mobile Application Platform and have worked with the iOS/Android SDKs
An understand the concept of App Modularization and its software design standard methodologies
Experience building a UI module based on an established design framework
Familiarity with Mobile Security standards (e.g. OWASP) and practices and are comfortable crafting the architecture of a complete client-side security model (including token-based authentication, PEN-testing, threat modelling)
Multidisciplinary working and the understanding that misalignment between engineering, product and commercial can lead to extensive waste and so have your own tool-kit to offer to mitigate these risks.
An appreciation that building internal products is challenging: your immediate users are your colleagues, but your end users are always your customers.
A knowledge that platforms often need organisational and cultural change to be delivered optimally, so you understand the need to engage and drive adoption and bring people with you.
A passion in technology in a technical way but you don’t necessarily need an engineering background for this role.
One of your key challenges will be to understand the implications that technology direction will have on the wider business from a Customer Satisfaction, Commercial and Compliance stand point. And are happy to influence accordingly, driving perfection through consensus.
Experience working with technical and cross-functional teams to deliver change
Our continued commitment to helping Britain prosper means that as a colleague you can make a difference to customers, businesses and communities.
Together we have a key role to play in shaping the bank of the future, whilst the scale and reach of our Group means you'll continue to have opportunities to learn, grow and develop.
We're focused on creating a values-led culture, and our approach to inclusion and diversity means that we all have the opportunity to make a real difference, together.
You can expect a career that’s full of opportunity and a package that includes:
- A 20% performance related bonus
- A generous pension contribution
- 30 days holiday plus bank holidays
- Private Health cover
- 4% Flexible benefit cash pot you can shape to fit your lifestyle
So if you have the skills, background and outlook we're seeking and this opportunity appeals then get in touch, we'd love to hear from you...
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.