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3rd Line IT Support Engineer - Lake District
  • Keswick
  • £28,000 - £32,000 Negotiable and commensurate with experience
    • Permanent
  • 10 Mar 2020

An opportunity has arisen for a 3rd Line IT Support Engineer working in and around the beautiful English Lake District.

3rd Line IT Support Engineer - Lake District
Keswick | £28,000 - £32,000 Negotiable and commensurate with experience

We are a company of around ten employees based near Keswick, Cumbria, providing a range of services covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and web site design and hosting.

We have stunning views from our open planned offices overlooking the breath-taking Skiddaw massive, possible the best view from an office in the country, located in the middle of the Lake District National Park we have some of the finest walks and outdoor goings-on in the country, we don’t really have a rush hours here and the whole pace of life is far from the city rat race and without the maddening crowds, apart from Bank Holidays!

A managed services/ IT support company is a special type of company. Unlike a network administrator who may get to perform one network upgrade every three years, each of our third line engineers performs multiple network upgrade projects every year. It is essential that our senior IT people keep current with the latest Microsoft Server software and can complete these network projects on time and on budget.

Because of this there is a strong preference for candidates who have recently worked at a managed service company or have at least performed a recent Microsoft deployment of server products, Office 365, Exchange 2019/2016, Remote Desktop Services, Windows Server, SQL etc.

3rd Line IT Support Engineer Role Overview & Responsibilities:

We are looking for a talented third line engineer to primarily architect, install and support a wide range of servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies and jointly lead the drive for technical knowledge within the engineering team.

Duties to include:

+ Design, implementation and support of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.
+ Contract and ad-hoc incident/change support for our Cumbrian regional client base involving support to our clients via telephone, remote and on-site methods.
+ Development of SLA contracts alongside the Services Manager both from an internal processes/documentation perspective and dealing with new client contract requests, yearly analysis of existing contracts and renewals.
+ Ongoing development of LabTech and ConnectWise, our internal Remote Management & Monitoring and Helpdesk suites, regarding custom monitors, client security patching, ticket automation and integration between the systems.

3rd Line IT Support Engineer Technical Skills

Essential

+ At least five years of Microsoft server level IT experience.
+ Demonstrable troubleshooting skills that range from overall network diagnostics to Active Directory synchronisation and mail flow issues.
+ Experience with Server 2012 R2/2016/19, Exchange 2019/16/13, Office 365, Remote Desktop Services, Hyper-V, Active Directory.
+ Exposure to HP platforms and server hardware and hands on working knowledge of server hardware, RAID etc.
+ IP network design including routing, VPN, firewalls, VLANs, DNS, DHCP. Good knowledge in one of the popular firewall brands – Draytek, Fortinet, Sonicwall, Cisco, etc.
+ Experience in backup solutions, bare metal restores and disaster recovery.
+ A working knowledge of PowerShell.

Desired

+ Specific knowledge of Veeam, ShadowProtect, Datto and Eset solutions would be a bonus.
+ Experience with medium and large Wi-Fi networks including point to point Wi-Fi links.
+ Exposure to Cisco iOS and networking equipment
+ SQL and VMWare exposure.
+ Linux server management and maintenance.

Non-Technical Skills

Essential:

+ Good planning, follow through and documentation skills.
+ Interpersonal skills as you will be dealing with customers in all positions from board level downwards.
+ Capability to autonomously self-assign workloads and liaise with our service desk coordinator to schedule others as part of the team.
+ The candidate must be well presented, and have good written and verbal English skills
+ Full UK valid driver's license

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

3rd Line IT Support Engineer - Lake District
  • Keswick
  • £28,000 - £32,000 Negotiable and commensurate with experience
    • Permanent
  • 10 Mar 2020

An opportunity has arisen for a 3rd Line IT Support Engineer working in and around the beautiful English Lake District.

3rd Line IT Support Engineer - Lake District
Keswick | £28,000 - £32,000 Negotiable and commensurate with experience

We are a company of around ten employees based near Keswick, Cumbria, providing a range of services covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and web site design and hosting.

We have stunning views from our open planned offices overlooking the breath-taking Skiddaw massive, possible the best view from an office in the country, located in the middle of the Lake District National Park we have some of the finest walks and outdoor goings-on in the country, we don’t really have a rush hours here and the whole pace of life is far from the city rat race and without the maddening crowds, apart from Bank Holidays!

A managed services/ IT support company is a special type of company. Unlike a network administrator who may get to perform one network upgrade every three years, each of our third line engineers performs multiple network upgrade projects every year. It is essential that our senior IT people keep current with the latest Microsoft Server software and can complete these network projects on time and on budget.

Because of this there is a strong preference for candidates who have recently worked at a managed service company or have at least performed a recent Microsoft deployment of server products, Office 365, Exchange 2019/2016, Remote Desktop Services, Windows Server, SQL etc.

3rd Line IT Support Engineer Role Overview & Responsibilities:

We are looking for a talented third line engineer to primarily architect, install and support a wide range of servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies and jointly lead the drive for technical knowledge within the engineering team.

Duties to include:

+ Design, implementation and support of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.
+ Contract and ad-hoc incident/change support for our Cumbrian regional client base involving support to our clients via telephone, remote and on-site methods.
+ Development of SLA contracts alongside the Services Manager both from an internal processes/documentation perspective and dealing with new client contract requests, yearly analysis of existing contracts and renewals.
+ Ongoing development of LabTech and ConnectWise, our internal Remote Management & Monitoring and Helpdesk suites, regarding custom monitors, client security patching, ticket automation and integration between the systems.

3rd Line IT Support Engineer Technical Skills

Essential

+ At least five years of Microsoft server level IT experience.
+ Demonstrable troubleshooting skills that range from overall network diagnostics to Active Directory synchronisation and mail flow issues.
+ Experience with Server 2012 R2/2016/19, Exchange 2019/16/13, Office 365, Remote Desktop Services, Hyper-V, Active Directory.
+ Exposure to HP platforms and server hardware and hands on working knowledge of server hardware, RAID etc.
+ IP network design including routing, VPN, firewalls, VLANs, DNS, DHCP. Good knowledge in one of the popular firewall brands – Draytek, Fortinet, Sonicwall, Cisco, etc.
+ Experience in backup solutions, bare metal restores and disaster recovery.
+ A working knowledge of PowerShell.

Desired

+ Specific knowledge of Veeam, ShadowProtect, Datto and Eset solutions would be a bonus.
+ Experience with medium and large Wi-Fi networks including point to point Wi-Fi links.
+ Exposure to Cisco iOS and networking equipment
+ SQL and VMWare exposure.
+ Linux server management and maintenance.

Non-Technical Skills

Essential:

+ Good planning, follow through and documentation skills.
+ Interpersonal skills as you will be dealing with customers in all positions from board level downwards.
+ Capability to autonomously self-assign workloads and liaise with our service desk coordinator to schedule others as part of the team.
+ The candidate must be well presented, and have good written and verbal English skills
+ Full UK valid driver's license

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

React Native Developer
  • London, UK
  • £650 - 650
    • Contract
  • 10 Mar 2020

Job description

React Native Developer – Notting Hill – Renewable Energy – £650 per day

Do you want to work for a market leading, forward thinking and technically versatile company in a central London location?

OVO Energy is the leading independent energy retail company in the UK offering an unparalleled scope of digital energy services, solutions and technologies to its pay-monthly customers.

You will be joining a unique team whose mission is to ensure business software engineering teams have optimal conditions to build and operate high-performance, reliable, secure & scalable services.

Requirements:

  • A thorough understanding of React Native mobile app development
  • To understand JavaScript web development
  • A background in either React development or iOS/Android mobile development
  • Solid knowledge of Agile, TDD, and BDD

Tech stack companywide:

You will commonly encounter Scala, TypeScript, Clojure, Node, Java, Docker, Kubernetes, Kafka, React, Cypress, Swift and React Native. With services run in GCP, AWS and Azure.

React Native Developer – Notting Hill – Renewable Energy – £650 per day

React Native Developer
  • London, UK
  • £650 - 650
    • Contract
  • 10 Mar 2020

Job description

React Native Developer – Notting Hill – Renewable Energy – £650 per day

Do you want to work for a market leading, forward thinking and technically versatile company in a central London location?

OVO Energy is the leading independent energy retail company in the UK offering an unparalleled scope of digital energy services, solutions and technologies to its pay-monthly customers.

You will be joining a unique team whose mission is to ensure business software engineering teams have optimal conditions to build and operate high-performance, reliable, secure & scalable services.

Requirements:

  • A thorough understanding of React Native mobile app development
  • To understand JavaScript web development
  • A background in either React development or iOS/Android mobile development
  • Solid knowledge of Agile, TDD, and BDD

Tech stack companywide:

You will commonly encounter Scala, TypeScript, Clojure, Node, Java, Docker, Kubernetes, Kafka, React, Cypress, Swift and React Native. With services run in GCP, AWS and Azure.

React Native Developer – Notting Hill – Renewable Energy – £650 per day

Software Engineer - Security
  • London, Vereinigtes Königreich
  • Equity
  • 10 Mar 2020

Job description

Yelp is looking for security engineers to keep us safe and sane as we build out our desktop, mobile, business owner, and administrative websites. It's an opportunity to have tremendous impact and broad scope protecting Yelp's data, our employees, and our millions of users. Additionally, Yelp’s future growth in the transactions space has many security implications, both in traditional application security as well as in privacy controls and fraud and risk analysis. 

As a Security software engineer, you'll be responsible for partnering with different engineering teams at Yelp to help build features, tools, and libraries to enable security by default. You’ll also work to identify and fix vulnerabilities in the products we build, as well as work with external security researchers through our public bug bounty program.

What You Will Do:

  • Develop and deploy authentication and security-related components of Yelp’s website and mobile apps
  • Develop libraries used across multiple Yelp apps for secure communication and data storage
  • Pair with mobile, frontend, and backend teams to architect and develop features in a secure and scalable manner
  • Validate and remediate vulnerabilities reported in our bug bounty

What We Are Looking For:

  • While previous application security experience is a plus, we're looking for strong software generalists first, with an interest in application security
  • Understanding of HTML5, current, and emerging browser security models
  • Understanding of PKI and key management
  • 3-5 years of software engineering experience
  • BS or MS in Computer Science or Engineering
  • Experience with languages like Python, Java, Javascript, Puppet, Objective-C, or Swift

Pluses:

  • Experience with AWS and SoA
  • Experience with securing iOS and Android applications
  • Security research or pen testing experience

What We Offer:

  • Full responsibility for projects from day one, an awesome team, and a dynamic work environment
  • Competitive salary with equity in the company, a pension scheme, and an optional employee stock purchase program
  • 25 days paid holiday initially, rising to 29 with service
  • Private health insurance, including dental and vision
  • Flexible working hours and meeting-free Thursdays
  • Regular 2-day Hackathons and weekly learning groups, always with interesting topics
  • Opportunities to participate in events and conferences throughout Europe and the US
  • Public transportation season ticket loan and £50 per month toward any exercise of your choice
  • Monthly personal development allowance
  • Central location, a fully stocked kitchen, adjustable sitting/standing desks, quarterly offsites, locally roasted coffee, happy hours, and more! 

Software Engineer - Security
  • London, Vereinigtes Königreich
  • Equity
  • 10 Mar 2020

Job description

Yelp is looking for security engineers to keep us safe and sane as we build out our desktop, mobile, business owner, and administrative websites. It's an opportunity to have tremendous impact and broad scope protecting Yelp's data, our employees, and our millions of users. Additionally, Yelp’s future growth in the transactions space has many security implications, both in traditional application security as well as in privacy controls and fraud and risk analysis. 

As a Security software engineer, you'll be responsible for partnering with different engineering teams at Yelp to help build features, tools, and libraries to enable security by default. You’ll also work to identify and fix vulnerabilities in the products we build, as well as work with external security researchers through our public bug bounty program.

What You Will Do:

  • Develop and deploy authentication and security-related components of Yelp’s website and mobile apps
  • Develop libraries used across multiple Yelp apps for secure communication and data storage
  • Pair with mobile, frontend, and backend teams to architect and develop features in a secure and scalable manner
  • Validate and remediate vulnerabilities reported in our bug bounty

What We Are Looking For:

  • While previous application security experience is a plus, we're looking for strong software generalists first, with an interest in application security
  • Understanding of HTML5, current, and emerging browser security models
  • Understanding of PKI and key management
  • 3-5 years of software engineering experience
  • BS or MS in Computer Science or Engineering
  • Experience with languages like Python, Java, Javascript, Puppet, Objective-C, or Swift

Pluses:

  • Experience with AWS and SoA
  • Experience with securing iOS and Android applications
  • Security research or pen testing experience

What We Offer:

  • Full responsibility for projects from day one, an awesome team, and a dynamic work environment
  • Competitive salary with equity in the company, a pension scheme, and an optional employee stock purchase program
  • 25 days paid holiday initially, rising to 29 with service
  • Private health insurance, including dental and vision
  • Flexible working hours and meeting-free Thursdays
  • Regular 2-day Hackathons and weekly learning groups, always with interesting topics
  • Opportunities to participate in events and conferences throughout Europe and the US
  • Public transportation season ticket loan and £50 per month toward any exercise of your choice
  • Monthly personal development allowance
  • Central location, a fully stocked kitchen, adjustable sitting/standing desks, quarterly offsites, locally roasted coffee, happy hours, and more! 

GPU Developer Technology Engineer
  • London, UK
  • 10 Mar 2020

Job description

Apple’s GPU Software team provides the graphics software foundation across all of Apple's innovative products, including iPhone, iPad, Apple TV, Mac, and Apple Watch. Our responsibilities encompass the frameworks, developer tools, and hardware drivers for the GPU and Display devices on all of Apple’s hardware. This team recently announced Metal 2 which provides near-direct access to the graphics processing unit (GPU), enabling you to improve the graphics and compute potential of apps on iOS, macOS, watchOS,, and tvOS. Building upon an efficient low- overhead architecture with pre-compiled shaders, fine-grained resource control, and multithreading support, Metal 2 further boosts performance by enabling the GPU to take more control of the rendering pipeline. Moving beyond just graphics, Metal 2 provides deep support for GPU-accelerated machine learning and offers enhanced developer tools that make it even easier to debug, optimize, and deploy Metal apps. On Mac, Metal 2 adds support for virtual reality (VR) rendering and external GPUs, and provides new APIs and optimizations to help developers embrace these emerging technologies within their apps.

The team is now seeking a top-notch, driven, and dedicated engineer with a passion for delivering exquisite User Interfaces and efficient workflows to work in our GPU Developer Technologies group. This group is responsible for building the Metal Frame Debugger, shader debugger, shader profiler, counter profiler, Metal System Trace & other GPU developer tools provided to developers in Xcode and the iOS, tvOS and macOS SDKs. Building these tools requires collaborating with multiple groups including Xcode, iOS, macOS and all aspects of GPU software, and working with innovative technologies such as VR, AR, and GPU-accelerated machine learning. Responsibilities: Design and implement innovative debugging and profiling features in Metal Frame Debugger Ensuring optimal user workflows, great user interface, and high-quality architecture/performance Maintain and evolve existing GPU developer tools and workflows, with a strong emphasis on: Efficiency of the workflows for debugging and profiling of GPU workloads Consistent and exquisite User Interface Work with multiple teams across GPUSW to design and implement novel developer tools for new technologies

GPU Developer Technology Engineer
  • London, UK
  • 10 Mar 2020

Job description

Apple’s GPU Software team provides the graphics software foundation across all of Apple's innovative products, including iPhone, iPad, Apple TV, Mac, and Apple Watch. Our responsibilities encompass the frameworks, developer tools, and hardware drivers for the GPU and Display devices on all of Apple’s hardware. This team recently announced Metal 2 which provides near-direct access to the graphics processing unit (GPU), enabling you to improve the graphics and compute potential of apps on iOS, macOS, watchOS,, and tvOS. Building upon an efficient low- overhead architecture with pre-compiled shaders, fine-grained resource control, and multithreading support, Metal 2 further boosts performance by enabling the GPU to take more control of the rendering pipeline. Moving beyond just graphics, Metal 2 provides deep support for GPU-accelerated machine learning and offers enhanced developer tools that make it even easier to debug, optimize, and deploy Metal apps. On Mac, Metal 2 adds support for virtual reality (VR) rendering and external GPUs, and provides new APIs and optimizations to help developers embrace these emerging technologies within their apps.

The team is now seeking a top-notch, driven, and dedicated engineer with a passion for delivering exquisite User Interfaces and efficient workflows to work in our GPU Developer Technologies group. This group is responsible for building the Metal Frame Debugger, shader debugger, shader profiler, counter profiler, Metal System Trace & other GPU developer tools provided to developers in Xcode and the iOS, tvOS and macOS SDKs. Building these tools requires collaborating with multiple groups including Xcode, iOS, macOS and all aspects of GPU software, and working with innovative technologies such as VR, AR, and GPU-accelerated machine learning. Responsibilities: Design and implement innovative debugging and profiling features in Metal Frame Debugger Ensuring optimal user workflows, great user interface, and high-quality architecture/performance Maintain and evolve existing GPU developer tools and workflows, with a strong emphasis on: Efficiency of the workflows for debugging and profiling of GPU workloads Consistent and exquisite User Interface Work with multiple teams across GPUSW to design and implement novel developer tools for new technologies

Software Engineer
  • London, United Kingdom
    • Permanent
  • 10 Mar 2020

Join us as a Software Engineer

  • We're looking for a driven Software Engineer to take on an exciting new career challenge, specialising in iOS and Android customer mobile software
  • You’ll have the opportunity to build a wide network of stakeholders of varying levels of seniority
  • It’s a chance to hone your existing technical skills and advance your career

What you'll do

In your new role, you’ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions.

You’ll work within a feature team and use extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform.

You’ll also:

  • Produce complex and critical software rapidly and of high quality which adds value to the business
  • Work in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
  • Collaborate to optimise our software engineering capability
  • Design, produce, test and implement our working code
  • Work across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations

The skills you'll need

You’ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers.

You’ll also need:

  • Experience of working with code repositories, bug tracking tools and wikis
  • Coding experience in multiple programming languages, specifically iOS - Objective C and Swift, and Android - Java and Kotlin
  • Experience of DevOps and Agile methodology and associated toolsets and methodologies
  • A background in solving highly complex, analytical and numerical problems
  • Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Software Engineer
  • London, United Kingdom
    • Permanent
  • 10 Mar 2020

Join us as a Software Engineer

  • We're looking for a driven Software Engineer to take on an exciting new career challenge, specialising in iOS and Android customer mobile software
  • You’ll have the opportunity to build a wide network of stakeholders of varying levels of seniority
  • It’s a chance to hone your existing technical skills and advance your career

What you'll do

In your new role, you’ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions.

You’ll work within a feature team and use extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform.

You’ll also:

  • Produce complex and critical software rapidly and of high quality which adds value to the business
  • Work in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
  • Collaborate to optimise our software engineering capability
  • Design, produce, test and implement our working code
  • Work across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations

The skills you'll need

You’ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers.

You’ll also need:

  • Experience of working with code repositories, bug tracking tools and wikis
  • Coding experience in multiple programming languages, specifically iOS - Objective C and Swift, and Android - Java and Kotlin
  • Experience of DevOps and Agile methodology and associated toolsets and methodologies
  • A background in solving highly complex, analytical and numerical problems
  • Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.