My client who a leading UK based service provider are looking for an Application Support Analyst to join their team, ideally someone with experience of financial systems.
? Responsible for providing 'Expert User’ support to the Finance and wider business user community, analysing and resolving system problems, including root cause analysis.
? Ensuring the efficient maintenance of standing data change requests are accurately captured, tracked and appropriately implemented in a timely manner across all impacted systems.
? Maintenance of iProcurement catalogues, Approved Supplier Lists, iProcurement smart forms, Chart of Account standing data and user accounts.
? Extracting and analysing data from back-office systems using Microsoft SQL Server, Oracle SQL Developer and other available data analysis tools.
? Performing system testing for defects and developments to ensure correct functionality.
? Participation in Central and Operational projects to ensure system developments are considered and appropriately designed, with a strong emphasis on financial controls.
? Performing reconciliations of key general ledger accounts and system infrastructures to ensure integrity.
? Providing and receiving cross-training with other colleagues to provide adequate team cover during holiday and other periods of absence.
? Excellent analytical and problem solving skills.
? Customer focused, approachable and a good team player.
? Be very organised with strong attention to detail.
? Ability to work under pressure at busy times whilst maintaining accuracy and meeting set objectives within required timescales.
? Self-motivated and working with minimal supervision on a day-to-day basis.
? Fast learner and comfortable using different systems and software, including Microsoft Office 365 products, Oracle e-Business Suite R12 and Service Now.
Highly proficient with data manipulation using multiple tools.
? Excellent interpersonal and communications skills at all levels.
? Have the ability to work with team members across organisational and geographical boundaries.
? An understanding of the procure to pay lifecycle is advantageous.
? Relevant accounting / Oracle support experience advantageous.