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  • Chelmsford, Essex
  • £180 - £200/day
    • Contract
  • 10 Mar 2020

2nd Line Support Analyst

Up to £200 daily rate DOE.

This a fixed-term contract until 16/08/2020.

Chelmsford, Essex.

Pursuit Resources Group are looking to recruit for the position of 2nd Line Support Analyst, with an inspiring, not-for-profit corporation based in Chelmsford, Essex. Successful candidates will be responsible for progressing reported incidents that cannot be resolved at the first point of contact and require a higher level of technical knowledge and experience to resolve issues. Analysts will see to FIX incidents within own capability and where not possible escalate to seek resolution.

The main responsibilities for the job include:

  • Responsibility for answering phone calls from customers and resolving Office365 incidents and queries as the first point of contact
  • Responsible for handling complex incidents requiring a high level of technical knowledge
  • Maintain the quality and consistency of the service to minimise business disruption
  • Enhance customer experience and maintain high levels of satisfaction
  • Responsible for facilitating recovery to normal operation in busy environments
  • Responsible for ensuring that resolved incidents are properly documented and closed in order that normal business operation resumes
  • Responsible for analysing the causes of technically complex, multiple supplier incidents
  • Informing service owners in order to minimise recurrence and contribute to service improvement ensuring continuity and effectiveness of business operations.
  • Responsible for analysing metrics and reports on the performance of the management process
  • Continual service improvement to ensure minimal disruption
  • Specific individual and shared targets and objectives are defined annually within the performance management framework

Our client is looking for a candidate who can demonstrate the following skills and experience:

  • ISO/IEC 20000, PRINCE2 and MSP
  • Hold ITIL Practitioner level accreditation or equivalent professional qualification
  • Educated to A-Level or equivalent in experience in a relevant subject
  • Able to demonstrate a clear understanding and capability to work within relevant ICT related standards including IITIL V3, ISO/IEC 38500, ISO/IEC 27001, ISO/IEC 22301
  • Good customer service skills
  • Evidence of continual professional development to keep pace with technology and business change that meet defined SFIA V7 competencies.
  • Able to demonstrate good experience in a 2nd Line Analyst/Engineering or Service Desk role preferably working within a large Local Authority or with a Service Provider providing 2nd Line Analyst/Engineering or Service Desk services
  • Must demonstrate a track record of working within effective teams delivering high-quality Service Management Services that have been proved successful in meeting complex business requirements and in enabling standardisation, simplification, sharing and re-use
  • Good written, verbal communication and presentational skills.

If you feel you fit the requirements for this role and would like to discuss in more detail please contact Caroline Cubitt (phone number removed).

Pursuit Resources Group are an established recruitment agency based in Braintree, Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both permanent and the temporary recruitment market. For more details visit our website (url removed) or alternatively find us on social media under '@pursuitgroup'. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn.

  • Chelmsford, Essex
  • £180 - £200/day
    • Contract
  • 10 Mar 2020

2nd Line Support Analyst

Up to £200 daily rate DOE.

This a fixed-term contract until 16/08/2020.

Chelmsford, Essex.

Pursuit Resources Group are looking to recruit for the position of 2nd Line Support Analyst, with an inspiring, not-for-profit corporation based in Chelmsford, Essex. Successful candidates will be responsible for progressing reported incidents that cannot be resolved at the first point of contact and require a higher level of technical knowledge and experience to resolve issues. Analysts will see to FIX incidents within own capability and where not possible escalate to seek resolution.

The main responsibilities for the job include:

  • Responsibility for answering phone calls from customers and resolving Office365 incidents and queries as the first point of contact
  • Responsible for handling complex incidents requiring a high level of technical knowledge
  • Maintain the quality and consistency of the service to minimise business disruption
  • Enhance customer experience and maintain high levels of satisfaction
  • Responsible for facilitating recovery to normal operation in busy environments
  • Responsible for ensuring that resolved incidents are properly documented and closed in order that normal business operation resumes
  • Responsible for analysing the causes of technically complex, multiple supplier incidents
  • Informing service owners in order to minimise recurrence and contribute to service improvement ensuring continuity and effectiveness of business operations.
  • Responsible for analysing metrics and reports on the performance of the management process
  • Continual service improvement to ensure minimal disruption
  • Specific individual and shared targets and objectives are defined annually within the performance management framework

Our client is looking for a candidate who can demonstrate the following skills and experience:

  • ISO/IEC 20000, PRINCE2 and MSP
  • Hold ITIL Practitioner level accreditation or equivalent professional qualification
  • Educated to A-Level or equivalent in experience in a relevant subject
  • Able to demonstrate a clear understanding and capability to work within relevant ICT related standards including IITIL V3, ISO/IEC 38500, ISO/IEC 27001, ISO/IEC 22301
  • Good customer service skills
  • Evidence of continual professional development to keep pace with technology and business change that meet defined SFIA V7 competencies.
  • Able to demonstrate good experience in a 2nd Line Analyst/Engineering or Service Desk role preferably working within a large Local Authority or with a Service Provider providing 2nd Line Analyst/Engineering or Service Desk services
  • Must demonstrate a track record of working within effective teams delivering high-quality Service Management Services that have been proved successful in meeting complex business requirements and in enabling standardisation, simplification, sharing and re-use
  • Good written, verbal communication and presentational skills.

If you feel you fit the requirements for this role and would like to discuss in more detail please contact Caroline Cubitt (phone number removed).

Pursuit Resources Group are an established recruitment agency based in Braintree, Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both permanent and the temporary recruitment market. For more details visit our website (url removed) or alternatively find us on social media under '@pursuitgroup'. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn.

  • Epping, Essex
  • £20,000 - £25,000/annum
    • Permanent
  • 10 Mar 2020

Are you an experienced 1st or 2nd line support professional looking for a great new opportunity within a top UK business?

This opportunity suits a proactive problem solver who will be responsible for providing all round IT support to the business and assisting with the day to day maintenance and control of the IT and office systems for companywide operations.

You will be responsible for all IT and communications services either directly or by way of relationship management with third party maintainers. This is within a core support function with responsibilities ranging from basic application training/user familiarisation to full scale roll out of new technologies.

This role is based in Epping but will also require you to work from the London office 2 days per week. In addition, you will be required to travel to other locations, therefore flexibility is essential.

ROLE
You will be capable of working with minimum supervision in all areas of IT including, but not limited to:

  • Being the first point of contact for all emails and telephone calls that come through to the IT Helpdesk
  • Provide hands on and remote support, first FIX resolution and to escalate any unresolved issues
  • Liaise with third party maintainers for support escalation
  • Support all levels of management and staff with IT issues
  • Daily maintenance and monitoring of servers, AV systems and database servers
  • Computer repairs, rebuilds, upgrades and installations
  • Software installations and application user support

SKILLS, EXPERIENCE & QUALIFICATIONS

  • Very good PC and Network troubleshooting skills in a TCP/IP - Wintel environment
  • Windows 10 proficient - essential
  • Good Microsoft Office 2016/365 knowledge
  • Familiarity with Windows 2012 AD administration tasks
  • Ability to resolve network printer issues
  • Familiar with Generic PC, Laptop and Tablet set up and configuration
  • Competent to configure Android smartphones and iPhones/iPads
  • Capable of communicating effectively and efficiently at all levels
  • Familiar with Azure and cloud computing

PERSON SPECIFICATION

  • Minimum 1 year experience within IT helpdesk - 1st line / 2nd line support
  • Ability to work on own initiative and resolve problems with minimum supervision
  • Ability to communicate effectively at all levels
  • Ability to prioritise workload, multi-task and meet deadlines
  • Ability to work effectively as part of a team with a "can do" personality and to provide an efficient service to staff with different IT capabilities

If this is a role you have experience with and enjoy doing, apply now!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

  • Epping, Essex
  • £20,000 - £25,000/annum
    • Permanent
  • 10 Mar 2020

Are you an experienced 1st or 2nd line support professional looking for a great new opportunity within a top UK business?

This opportunity suits a proactive problem solver who will be responsible for providing all round IT support to the business and assisting with the day to day maintenance and control of the IT and office systems for companywide operations.

You will be responsible for all IT and communications services either directly or by way of relationship management with third party maintainers. This is within a core support function with responsibilities ranging from basic application training/user familiarisation to full scale roll out of new technologies.

This role is based in Epping but will also require you to work from the London office 2 days per week. In addition, you will be required to travel to other locations, therefore flexibility is essential.

ROLE
You will be capable of working with minimum supervision in all areas of IT including, but not limited to:

  • Being the first point of contact for all emails and telephone calls that come through to the IT Helpdesk
  • Provide hands on and remote support, first FIX resolution and to escalate any unresolved issues
  • Liaise with third party maintainers for support escalation
  • Support all levels of management and staff with IT issues
  • Daily maintenance and monitoring of servers, AV systems and database servers
  • Computer repairs, rebuilds, upgrades and installations
  • Software installations and application user support

SKILLS, EXPERIENCE & QUALIFICATIONS

  • Very good PC and Network troubleshooting skills in a TCP/IP - Wintel environment
  • Windows 10 proficient - essential
  • Good Microsoft Office 2016/365 knowledge
  • Familiarity with Windows 2012 AD administration tasks
  • Ability to resolve network printer issues
  • Familiar with Generic PC, Laptop and Tablet set up and configuration
  • Competent to configure Android smartphones and iPhones/iPads
  • Capable of communicating effectively and efficiently at all levels
  • Familiar with Azure and cloud computing

PERSON SPECIFICATION

  • Minimum 1 year experience within IT helpdesk - 1st line / 2nd line support
  • Ability to work on own initiative and resolve problems with minimum supervision
  • Ability to communicate effectively at all levels
  • Ability to prioritise workload, multi-task and meet deadlines
  • Ability to work effectively as part of a team with a "can do" personality and to provide an efficient service to staff with different IT capabilities

If this is a role you have experience with and enjoy doing, apply now!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

  • Stourbridge, West Midlands
  • £35,000 - £42,000/annum
    • Permanent
  • 10 Mar 2020

This role requires someone who has Application Support experience of ERP, accounting, or similar types of application software, and understands Progress 4GL / Progress OpenEdge and can happily do Progress development and database work at 2nd and 3rd Line and provide analytic and break FIX support. Salary to £42k.

The job is to work for a long standing, successful ERP software solutions company near Stourbridge and Dudley, in a 3rd Line Support position. You have great trouble shooting skills, a passion for problem solving and like to dig deep to find solutions, leaving no stone unturned.

So the 1st and 2nd Line support teams screen the calls and when they cannot FIX the issue it comes through to the 3rd line. This involves the most difficult problems and requires a solid understanding of ERP software functionality (or similar business application software), Progress 4GL development and database work, break / fixes, and the ability to talk to the clients to figure out what the real issue is.

You will make enhancements and modifications to the ERP software, and test and debug problems and solutions. So you will have a solid background as a Progress 4GL developer and will have worked on a large piece of application software doing support, at 2nd or 3rd Line, enabling you to understand how to work through the support process.

Experience of Progress development, testing and debugging and business software application support are essential.

Why is this a great job?

  • You'll get lots of autonomy
  • The buck stops with you
  • You will be able to prioritise your own work.
  • You will be able to deal with all other teams (support and development) for back up and information
  • It is a lynchpin role

To find out more, contact Jake King or Carolyn MacLurg at Ambis Resourcing.

  • Stourbridge, West Midlands
  • £35,000 - £42,000/annum
    • Permanent
  • 10 Mar 2020

This role requires someone who has Application Support experience of ERP, accounting, or similar types of application software, and understands Progress 4GL / Progress OpenEdge and can happily do Progress development and database work at 2nd and 3rd Line and provide analytic and break FIX support. Salary to £42k.

The job is to work for a long standing, successful ERP software solutions company near Stourbridge and Dudley, in a 3rd Line Support position. You have great trouble shooting skills, a passion for problem solving and like to dig deep to find solutions, leaving no stone unturned.

So the 1st and 2nd Line support teams screen the calls and when they cannot FIX the issue it comes through to the 3rd line. This involves the most difficult problems and requires a solid understanding of ERP software functionality (or similar business application software), Progress 4GL development and database work, break / fixes, and the ability to talk to the clients to figure out what the real issue is.

You will make enhancements and modifications to the ERP software, and test and debug problems and solutions. So you will have a solid background as a Progress 4GL developer and will have worked on a large piece of application software doing support, at 2nd or 3rd Line, enabling you to understand how to work through the support process.

Experience of Progress development, testing and debugging and business software application support are essential.

Why is this a great job?

  • You'll get lots of autonomy
  • The buck stops with you
  • You will be able to prioritise your own work.
  • You will be able to deal with all other teams (support and development) for back up and information
  • It is a lynchpin role

To find out more, contact Jake King or Carolyn MacLurg at Ambis Resourcing.

  • City of London
  • £30000 - £50000 per annum + Bonuses
    • Permanent
  • 10 Mar 2020
FIX-text job-description">

The industry

Alpha FX are a foreign exchange company - do you know what Foreign Exchange is?
It's the transfer of money from different countries. So in short terms, it would be like going
on holiday and exchanging pounds for euros but on a much larger scale and with corporate
businesses instead of individuals like you or me. In order for these corporate businesses to make the most money possible, Alpha FX analyse the market to work out how much money they should send and at what time they should
send as this could have big effects on profit made. Alpha FX come up with strategies on how to minimise the risk of sending these large amounts of money in order to make the most profit possible for the businesses, and take a
percentage of this transaction - this is where their profit comes from. Foreign Exchange is
such a volatile market because things change all the time.

 

The background

Alpha FX was set up by a guy called Morgane Tillbrook in 2009. Morgane is a very successful
entrepreneur and became a multi-millionaire in his late 20s by building a tech platform and
selling it to Sky. Morgane had no experience within the FX industry which is why he's so
passionate about employing people from all sorts of backgrounds. Morgane got into FE because of two reasons. 1. The industry will be around forever and 2. The industry really needed disrupting. They differ from your typical Foreign Exchange company because of their long-term partnerships with clients. Typically, banks like Western Union and Money Corp have models where they just want to get any business they can, and it's only about the number of businesses they bring in. Alpha FX focuses more on their clients and choose to only work with corporate businesses who are trading with companies over between £30-300 million. They have a more strategic and consultative approach, essentially selling the best of the best.

 

Where they are now

Alpha FX have grown massively - when we first started working with them, they were only 15 people working in Windsor. Fast forward 5 years and they've now got 120 people with offices in London, Canada and Amsterdam. Their office is based in Paddington and is very cool - has a bar, gym, PT, barbers, TV rooms etc. I'll send you a video with the job spec. A real turning point for Alpha FX was in 2017 when they chose to IPO the business and float on the London Stock Exchange. They didn't need the IPO, they had enough money in the bank, but they wanted to be the best name in FE and to get some amazing names on board to show they really mean business. 60% of their equity is held by employers and 40% is held by top investors like JP Morgan. They were also named the most successful company to IPO in 2017.

 

The role

Portfolio Manager - this is a 360 role where you'll be closing business and managing a portfolio of clients. This role includes the whole sales cycle from finding the lead, closing the lead and managing the account. To start with you'll be working with a mentor to help in your development and further down the line you'll have an analyst working under you to help.

Your job is to essentially sell into CFO's. or business owners who deal internationally.

Basic salary

£30-50K OTE £75-80K

2nd year expected OTE of £124K

3rd year expected OTE of £204K

 

 

  • City of London
  • £30000 - £50000 per annum + Bonuses
    • Permanent
  • 10 Mar 2020
FIX-text job-description">

The industry

Alpha FX are a foreign exchange company - do you know what Foreign Exchange is?
It's the transfer of money from different countries. So in short terms, it would be like going
on holiday and exchanging pounds for euros but on a much larger scale and with corporate
businesses instead of individuals like you or me. In order for these corporate businesses to make the most money possible, Alpha FX analyse the market to work out how much money they should send and at what time they should
send as this could have big effects on profit made. Alpha FX come up with strategies on how to minimise the risk of sending these large amounts of money in order to make the most profit possible for the businesses, and take a
percentage of this transaction - this is where their profit comes from. Foreign Exchange is
such a volatile market because things change all the time.

 

The background

Alpha FX was set up by a guy called Morgane Tillbrook in 2009. Morgane is a very successful
entrepreneur and became a multi-millionaire in his late 20s by building a tech platform and
selling it to Sky. Morgane had no experience within the FX industry which is why he's so
passionate about employing people from all sorts of backgrounds. Morgane got into FE because of two reasons. 1. The industry will be around forever and 2. The industry really needed disrupting. They differ from your typical Foreign Exchange company because of their long-term partnerships with clients. Typically, banks like Western Union and Money Corp have models where they just want to get any business they can, and it's only about the number of businesses they bring in. Alpha FX focuses more on their clients and choose to only work with corporate businesses who are trading with companies over between £30-300 million. They have a more strategic and consultative approach, essentially selling the best of the best.

 

Where they are now

Alpha FX have grown massively - when we first started working with them, they were only 15 people working in Windsor. Fast forward 5 years and they've now got 120 people with offices in London, Canada and Amsterdam. Their office is based in Paddington and is very cool - has a bar, gym, PT, barbers, TV rooms etc. I'll send you a video with the job spec. A real turning point for Alpha FX was in 2017 when they chose to IPO the business and float on the London Stock Exchange. They didn't need the IPO, they had enough money in the bank, but they wanted to be the best name in FE and to get some amazing names on board to show they really mean business. 60% of their equity is held by employers and 40% is held by top investors like JP Morgan. They were also named the most successful company to IPO in 2017.

 

The role

Portfolio Manager - this is a 360 role where you'll be closing business and managing a portfolio of clients. This role includes the whole sales cycle from finding the lead, closing the lead and managing the account. To start with you'll be working with a mentor to help in your development and further down the line you'll have an analyst working under you to help.

Your job is to essentially sell into CFO's. or business owners who deal internationally.

Basic salary

£30-50K OTE £75-80K

2nd year expected OTE of £124K

3rd year expected OTE of £204K

 

 

  • City of London
  • Negotiable
    • Permanent
  • 10 Mar 2020
FIX-text job-description">

Portfolio Manager


About us
We are Alpha FX - an award-winning financial services firm, providing FX hedging solutions to medium and large businesses internationally.


Since our inception in 2009, our business has grown 50% year-on-year working in a mature and highly competitive industry. Today, we're a team of 100, transacting billions and in April 2017 listed on the London Stock Exchange. Throughout our journey, there's one thing that has consistently set us apart - our people.


We're passionate about providing talented individuals with life-changing career opportunities and giving them the tools and support they need to fully take advantage of them. 60% of our team are Partners and we're committed to making new shareholders each year. This continues to be possible because, despite being a mature, profitable and high growth business, we've never stopped acting like a start-up.

The Opportunity


We are seeking ambitious individuals who are dedicated to changing their lives over the next few years, by working in a challenging but highly rewarding sales role. This is an opportunity for a self-starter - someone with big ambitions, but also the urgency and resilience to achieve them. Effort and potential are more important to us than experience, so if you're committed, we'll take care of the rest.


The role is a hybrid position of business development and account management - you will be responsible for building a portfolio of high-value corporate clients from the ground-up. This begins with sourcing and engaging c-suite decision-makers of medium to large businesses.

For each new sales opportunity you initiate, you'll have the choice of six mentors to support you through the process, enabling you to learn from the people you work best with and putting you in control of your development. These are people who know first-hand what it takes to be successful in the role - partners who have grown their own seven-figure portfolios. They will help you learn the business, your clientele and a range of strategies to add value to them. As you develop, your portfolio will continue to grow, and naturally, your position will move further into a blend of account management and business development.


Our team likens the role to growing their own business within a business, and this comes with all the accountability, demands and rewards you would expect. Commissions are uncapped, residual and received on every pound your portfolio makes.

As well as the support from your mentors, you will also have Alpha's award-winning technology, resources and approach at your disposal.


What I'll be doing

  • Researching and qualifying potential clients to build a database of leads. You will own the telephone - using it to engage and consult with C-level executives of medium-large businesses (£30m - £300m) across a diverse range of sectors. Cold calling will be your primary and preferred method of engaging opportunities.
  • You will learn your clients' businesses and work to explore and uncover key problems and challenges, whilst educating them on how Alpha's solutions can solve them.
  • You will work closely with analysts and strategists to build and present valuable risk management solutions to clients - in time learning how to develop these solutions yourself.
  • You will develop trusted relationships with your existing portfolio of clients to retain their business and grow your portfolio.
  • In time, you will learn how to deal independently for your portfolio of clients on the largest traded market in the world.

About you

Urgency - You've reached a stage in your life where you have a genuine reason to succeed and are prepared to commit fully to realise this. Alpha provides a rare opportunity to significantly change your life, but you have to accept that this also requires hard work and sacrifice. Nothing worth having comes easy!

Communication - Whilst sales experience isn't a prerequisite, the ability to engage people and communicate effectively is essential. You'll be working with C-level decision makers, so being able to get your point across concisely, with charisma, credibility and confidence is a must. You will also be a natural listener who can ask the right questions to uncover the right needs. This means bringing a genuine sense of curiosity to every encounter and caring about the value you provide.

Humility - There is no room for egos at Alpha. Everyone can learn something from someone and you need to embrace feedback. Nobody is the finished article and we look for 'learn-it-alls' not 'know-it-alls'.

Team Player - A career at Alpha is a lot of fun, but it's also hard work and that is why being surrounded by a like-minded group of individuals that support one another and enjoy each other's company is paramount. There is real community at Alpha, and being part of a shared vision and progressing together on this journey is what makes the job worthwhile.

Momentum - To put it bluntly, you get shit done and are accountable for making things happen. If we don't do it, someone else will and that's when we get left behind.

What we offer in return

  • Outstanding earning potential, with uncapped and residual commissions
  • Life-changing equity opportunities
  • Legendary corporate trips abroad
  • Uncapped and residual commissions received on every pound of revenue
  • Legendary corporate trips abroad to Las Vegas and Val D'Isere
  • Quarterly celebrations
  • Attractive share equity programme for team players that perform

  • City of London
  • Negotiable
    • Permanent
  • 10 Mar 2020
FIX-text job-description">

Portfolio Manager


About us
We are Alpha FX - an award-winning financial services firm, providing FX hedging solutions to medium and large businesses internationally.


Since our inception in 2009, our business has grown 50% year-on-year working in a mature and highly competitive industry. Today, we're a team of 100, transacting billions and in April 2017 listed on the London Stock Exchange. Throughout our journey, there's one thing that has consistently set us apart - our people.


We're passionate about providing talented individuals with life-changing career opportunities and giving them the tools and support they need to fully take advantage of them. 60% of our team are Partners and we're committed to making new shareholders each year. This continues to be possible because, despite being a mature, profitable and high growth business, we've never stopped acting like a start-up.

The Opportunity


We are seeking ambitious individuals who are dedicated to changing their lives over the next few years, by working in a challenging but highly rewarding sales role. This is an opportunity for a self-starter - someone with big ambitions, but also the urgency and resilience to achieve them. Effort and potential are more important to us than experience, so if you're committed, we'll take care of the rest.


The role is a hybrid position of business development and account management - you will be responsible for building a portfolio of high-value corporate clients from the ground-up. This begins with sourcing and engaging c-suite decision-makers of medium to large businesses.

For each new sales opportunity you initiate, you'll have the choice of six mentors to support you through the process, enabling you to learn from the people you work best with and putting you in control of your development. These are people who know first-hand what it takes to be successful in the role - partners who have grown their own seven-figure portfolios. They will help you learn the business, your clientele and a range of strategies to add value to them. As you develop, your portfolio will continue to grow, and naturally, your position will move further into a blend of account management and business development.


Our team likens the role to growing their own business within a business, and this comes with all the accountability, demands and rewards you would expect. Commissions are uncapped, residual and received on every pound your portfolio makes.

As well as the support from your mentors, you will also have Alpha's award-winning technology, resources and approach at your disposal.


What I'll be doing

  • Researching and qualifying potential clients to build a database of leads. You will own the telephone - using it to engage and consult with C-level executives of medium-large businesses (£30m - £300m) across a diverse range of sectors. Cold calling will be your primary and preferred method of engaging opportunities.
  • You will learn your clients' businesses and work to explore and uncover key problems and challenges, whilst educating them on how Alpha's solutions can solve them.
  • You will work closely with analysts and strategists to build and present valuable risk management solutions to clients - in time learning how to develop these solutions yourself.
  • You will develop trusted relationships with your existing portfolio of clients to retain their business and grow your portfolio.
  • In time, you will learn how to deal independently for your portfolio of clients on the largest traded market in the world.

About you

Urgency - You've reached a stage in your life where you have a genuine reason to succeed and are prepared to commit fully to realise this. Alpha provides a rare opportunity to significantly change your life, but you have to accept that this also requires hard work and sacrifice. Nothing worth having comes easy!

Communication - Whilst sales experience isn't a prerequisite, the ability to engage people and communicate effectively is essential. You'll be working with C-level decision makers, so being able to get your point across concisely, with charisma, credibility and confidence is a must. You will also be a natural listener who can ask the right questions to uncover the right needs. This means bringing a genuine sense of curiosity to every encounter and caring about the value you provide.

Humility - There is no room for egos at Alpha. Everyone can learn something from someone and you need to embrace feedback. Nobody is the finished article and we look for 'learn-it-alls' not 'know-it-alls'.

Team Player - A career at Alpha is a lot of fun, but it's also hard work and that is why being surrounded by a like-minded group of individuals that support one another and enjoy each other's company is paramount. There is real community at Alpha, and being part of a shared vision and progressing together on this journey is what makes the job worthwhile.

Momentum - To put it bluntly, you get shit done and are accountable for making things happen. If we don't do it, someone else will and that's when we get left behind.

What we offer in return

  • Outstanding earning potential, with uncapped and residual commissions
  • Life-changing equity opportunities
  • Legendary corporate trips abroad
  • Uncapped and residual commissions received on every pound of revenue
  • Legendary corporate trips abroad to Las Vegas and Val D'Isere
  • Quarterly celebrations
  • Attractive share equity programme for team players that perform