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  • London, England, United Kingdom
  • Competitive
    • Permanent
  • 10 Mar 2020
UX Designer - Markets - Execution & Data Analytics, Associate
Role: UX Designer - J.P. Morgan CIB DXD (Markets) Execution &Data Analytics, Associate

J.P. Morgan Chase & Co. is a leading global financial services firm with assets of $2.6trillion and operations worldwide. The firm is a leader in investmentbanking, financial services for consumers and small business, commercialbanking, financial transaction processing, and asset management.

J.P. Morgan's Corporate& Investment Bank (CIB) is a leader across banking, markets andinvestor services. The world's most important corporations, governments andinstitutions entrust us with their business in more than a hundred countries.

Our international DigitalExperience Design (DXD) team of 100+ designers in 6 locations plays a keyrole in building customer-centric products and services for our people andclients.

The role: UX Designer (London)

For a hugely talented and enthusiastic designer, this is anoutstanding opportunity to join a digital design team working alongside productmanagers, business sponsors and engineers.

You will get to deliver products on a market leading platform in afast-paced, results-driven environment, where demand for the team's servicesand expertise is high.

We are part of an exciting and growing global organisation whereyou will enjoy frequent communication with project stakeholders and be anactive player in a flourishing in-house design/UX community.

What's important to us:
  • Purpose andmeaning - helping our organization grow in understanding and use of Designto solve problems and articulate a desirable future.
  • Making andlearning - prototyping and testing ideas to help realise a first-classdesign propositions and experiences which achieve customer and employee goalsin new ways.
  • A culture conduciveto creativity - cultivating an environment in which creative individualsthrive, while providing opportunities for others to learn more about creativityand design with the support of senior managers.
Who you are:

Someone who wants to influence yourown development. You're looking for a company where you have the opportunity topursue your interests across functions and geographies, and where a job titleis not considered the final definition of who you are, but the starting point.You will be experienced, under no-illusions about the challenge and complexityof delivery within a global organisation, but resolute in embodying the changeyou want to see as part of a team of design-thinkers who support one-another.

What we're looking for:
  • Academic and applied knowledge in one or more related areas including: UX Design, Industrial Design, Product Design, Service Design, Visual Design, Design Research, Psychology, Anthropology, Prototyping, Strategy.
  • A belief in the importance of User Centric Design and its importance to the future success of large organisations.
  • An ability to empathise and translate needs into exceptional experiences.
  • Excellent collaboration, communication and organization skills.
  • A desire to understand and solve complex multi-faceted problems
  • A willingness to share your knowledge with colleagues, or those taking part in design training.
  • Hands-on experience of designing for a variety of digital touch-points and non-digital channels.
  • Hands-on experience of designing execution or data analytics workflows.
  • Proficiency with design and prototyping tools such as Adobe, Sketch, InVision, or other similar tools used widely in the design community.
  • Strong project and people management skills.
Nice to haves:
  • A confident speaker and presenter, for example at conferences or academic institutions.
  • Knowledge of capabilities and limitations in software, web and enabling technologies such as HTML, JavaScript, Flash, and CSS
  • Experience of working in financial services
The hiring manager for this job opening would welcome a conversation about flexibility. This could range from ad hoc flexibility in a full time position, to a more formal Flexible Work Arrangement

About J.P. Morgan's Corporate & Investment Bank:

J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at www.jpmorgan.com .

"JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Government's Disability Confident Scheme."
  • London, England, United Kingdom
  • Competitive
    • Permanent
  • 10 Mar 2020
UX Designer - Markets - Execution & Data Analytics, Associate
Role: UX Designer - J.P. Morgan CIB DXD (Markets) Execution &Data Analytics, Associate

J.P. Morgan Chase & Co. is a leading global financial services firm with assets of $2.6trillion and operations worldwide. The firm is a leader in investmentbanking, financial services for consumers and small business, commercialbanking, financial transaction processing, and asset management.

J.P. Morgan's Corporate& Investment Bank (CIB) is a leader across banking, markets andinvestor services. The world's most important corporations, governments andinstitutions entrust us with their business in more than a hundred countries.

Our international DigitalExperience Design (DXD) team of 100+ designers in 6 locations plays a keyrole in building customer-centric products and services for our people andclients.

The role: UX Designer (London)

For a hugely talented and enthusiastic designer, this is anoutstanding opportunity to join a digital design team working alongside productmanagers, business sponsors and engineers.

You will get to deliver products on a market leading platform in afast-paced, results-driven environment, where demand for the team's servicesand expertise is high.

We are part of an exciting and growing global organisation whereyou will enjoy frequent communication with project stakeholders and be anactive player in a flourishing in-house design/UX community.

What's important to us:
  • Purpose andmeaning - helping our organization grow in understanding and use of Designto solve problems and articulate a desirable future.
  • Making andlearning - prototyping and testing ideas to help realise a first-classdesign propositions and experiences which achieve customer and employee goalsin new ways.
  • A culture conduciveto creativity - cultivating an environment in which creative individualsthrive, while providing opportunities for others to learn more about creativityand design with the support of senior managers.
Who you are:

Someone who wants to influence yourown development. You're looking for a company where you have the opportunity topursue your interests across functions and geographies, and where a job titleis not considered the final definition of who you are, but the starting point.You will be experienced, under no-illusions about the challenge and complexityof delivery within a global organisation, but resolute in embodying the changeyou want to see as part of a team of design-thinkers who support one-another.

What we're looking for:
  • Academic and applied knowledge in one or more related areas including: UX Design, Industrial Design, Product Design, Service Design, Visual Design, Design Research, Psychology, Anthropology, Prototyping, Strategy.
  • A belief in the importance of User Centric Design and its importance to the future success of large organisations.
  • An ability to empathise and translate needs into exceptional experiences.
  • Excellent collaboration, communication and organization skills.
  • A desire to understand and solve complex multi-faceted problems
  • A willingness to share your knowledge with colleagues, or those taking part in design training.
  • Hands-on experience of designing for a variety of digital touch-points and non-digital channels.
  • Hands-on experience of designing execution or data analytics workflows.
  • Proficiency with design and prototyping tools such as Adobe, Sketch, InVision, or other similar tools used widely in the design community.
  • Strong project and people management skills.
Nice to haves:
  • A confident speaker and presenter, for example at conferences or academic institutions.
  • Knowledge of capabilities and limitations in software, web and enabling technologies such as HTML, JavaScript, Flash, and CSS
  • Experience of working in financial services
The hiring manager for this job opening would welcome a conversation about flexibility. This could range from ad hoc flexibility in a full time position, to a more formal Flexible Work Arrangement

About J.P. Morgan's Corporate & Investment Bank:

J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at www.jpmorgan.com .

"JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Government's Disability Confident Scheme."
  • London
  • 10 Mar 2020

Content Production Executive
1 Churchill Place, London, E14 5HP


As a Barclays Content Production Executive, you will build, test, publish and maintain semantically structured content that delivers customer centered solutions in line with the Omni-channel content strategy. You’ll deliver a portfolio of change and be a champion and owner of best practice content management system governance. You will also innovate and experiment to deliver an amazing customer experience.

This is a 6 month contract with possible extension


What will you be doing?
• Uploading editorial, research, product and marketing campaign content to the relevant websites using various web content management systems and AEM in particular
• Managing the web content changes processes and the demand requests submitted through these to ensure that all changes meet brief and stakeholder requirements
• Using content to get the customer where they want to be, help them when they need support and communicate the values of Barclays
• Maintaining a high customer focus and be aware of the competitive market and trends within the marketplace
• Implementing business strategy by following a continuous optimisation programme, advocating the use of aftercare in all projects so that we improve the value of content
• Using experience, insights and creative brilliance to design content that is personalised, human, honest and effective


What we’re looking for:
• Experience in creating and managing content through content management systems, content design, project management, audit and inventory and agile methodology
• Proven experience in negotiating with technical experts and digital stakeholders
• Strong experience of all elements of content management, basic CSS, HTML, JSON, intelligent or structured content, taxonomy and metadata


Skills that will help you in the role:
• Advanced ability to match a production schedule to a business roadmap, anticipating peaks and troughs, building in a buffer and clearly stating objectives, benefits and KPIs
• Experience of incorporating a wide range of strategic principles (brand, house, style, tone of voice, content strategy and customer experience) in all content management initiatives
• Ability to measure a variety of data including traffic, influence, impact on NPS and benefits realization


Where will you be working?
In the heart of Canary Wharf, our headquarters at Churchill Place boasts onsite amenities such as; a gym, staff restaurant and deli bar, and is easily accessible by tube and bus links. With a population of around 5000 staff the atmosphere is second to none with a real buzz being created around the offices within.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.


About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.


Our Values
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.


Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.


Our Benefits
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. Where appropriate, and for UK based roles, we will consider requests that the role be based at alternative Barclays’ key UK location from that advertised.

  • London
  • 10 Mar 2020

Content Production Executive
1 Churchill Place, London, E14 5HP


As a Barclays Content Production Executive, you will build, test, publish and maintain semantically structured content that delivers customer centered solutions in line with the Omni-channel content strategy. You’ll deliver a portfolio of change and be a champion and owner of best practice content management system governance. You will also innovate and experiment to deliver an amazing customer experience.

This is a 6 month contract with possible extension


What will you be doing?
• Uploading editorial, research, product and marketing campaign content to the relevant websites using various web content management systems and AEM in particular
• Managing the web content changes processes and the demand requests submitted through these to ensure that all changes meet brief and stakeholder requirements
• Using content to get the customer where they want to be, help them when they need support and communicate the values of Barclays
• Maintaining a high customer focus and be aware of the competitive market and trends within the marketplace
• Implementing business strategy by following a continuous optimisation programme, advocating the use of aftercare in all projects so that we improve the value of content
• Using experience, insights and creative brilliance to design content that is personalised, human, honest and effective


What we’re looking for:
• Experience in creating and managing content through content management systems, content design, project management, audit and inventory and agile methodology
• Proven experience in negotiating with technical experts and digital stakeholders
• Strong experience of all elements of content management, basic CSS, HTML, JSON, intelligent or structured content, taxonomy and metadata


Skills that will help you in the role:
• Advanced ability to match a production schedule to a business roadmap, anticipating peaks and troughs, building in a buffer and clearly stating objectives, benefits and KPIs
• Experience of incorporating a wide range of strategic principles (brand, house, style, tone of voice, content strategy and customer experience) in all content management initiatives
• Ability to measure a variety of data including traffic, influence, impact on NPS and benefits realization


Where will you be working?
In the heart of Canary Wharf, our headquarters at Churchill Place boasts onsite amenities such as; a gym, staff restaurant and deli bar, and is easily accessible by tube and bus links. With a population of around 5000 staff the atmosphere is second to none with a real buzz being created around the offices within.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.


About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.


Our Values
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.


Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.


Our Benefits
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. Where appropriate, and for UK based roles, we will consider requests that the role be based at alternative Barclays’ key UK location from that advertised.

  • Glasgow
  • 10 Mar 2020

Content Production Executive
Barclays, Tay House, 300 Bath Street, Glasgow, G2 4LH


As a Barclays Content Production Executive, you will build, test, publish and maintain semantically structured content that delivers customer centered solutions in line with the Omni-channel content strategy. You’ll deliver a portfolio of change and be a champion and owner of best practice content management system governance. You will also innovate and experiment to deliver an amazing customer experience.


This is a 6 month contract with possible extension


What will you be doing?
• Uploading editorial, research, product and marketing campaign content to the relevant websites using various web content management systems and AEM in particular
• Managing the web content changes processes and the demand requests submitted through these to ensure that all changes meet brief and stakeholder requirements
• Using content to get the customer where they want to be, help them when they need support and communicate the values of Barclays
• Maintaining a high customer focus and be aware of the competitive market and trends within the marketplace
• Implementing business strategy by following a continuous optimisation programme, advocating the use of aftercare in all projects so that we improve the value of content
• Using experience, insights and creative brilliance to design content that is personalised, human, honest and effective


What we’re looking for:
• Experience in creating and managing content through content management systems, content design, project management, audit and inventory and agile methodology
• Proven experience in negotiating with technical experts and digital stakeholders
• Strong experience of all elements of content management, basic CSS, HTML, JSON, intelligent or structured content, taxonomy and metadata


Skills that will help you in the role:
• Advanced ability to match a production schedule to a business roadmap, anticipating peaks and troughs, building in a buffer and clearly stating objectives, benefits and KPIs
• Experience of incorporating a wide range of strategic principles (brand, house, style, tone of voice, content strategy and customer experience) in all content management initiatives
• Ability to measure a variety of data including traffic, influence, impact on NPS and benefits realization


Where will you be working?
Tay House is nestled in a fantastic central city location. Our modern Glasgow Contact Centre is directly next to the M8 and a short walk from Central Station and Charing Cross train station. Tay House offers a communal coffee pod, but if you fancy nipping out we are right next to two of the main shopping streets in the city centre.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.


About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.


Our Values
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.


Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.


Our Benefits
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. Where appropriate, and for UK based roles, we will consider requests that the role be based at alternative Barclays’ key UK location from that advertised.

  • Glasgow
  • 10 Mar 2020

Content Production Executive
Barclays, Tay House, 300 Bath Street, Glasgow, G2 4LH


As a Barclays Content Production Executive, you will build, test, publish and maintain semantically structured content that delivers customer centered solutions in line with the Omni-channel content strategy. You’ll deliver a portfolio of change and be a champion and owner of best practice content management system governance. You will also innovate and experiment to deliver an amazing customer experience.


This is a 6 month contract with possible extension


What will you be doing?
• Uploading editorial, research, product and marketing campaign content to the relevant websites using various web content management systems and AEM in particular
• Managing the web content changes processes and the demand requests submitted through these to ensure that all changes meet brief and stakeholder requirements
• Using content to get the customer where they want to be, help them when they need support and communicate the values of Barclays
• Maintaining a high customer focus and be aware of the competitive market and trends within the marketplace
• Implementing business strategy by following a continuous optimisation programme, advocating the use of aftercare in all projects so that we improve the value of content
• Using experience, insights and creative brilliance to design content that is personalised, human, honest and effective


What we’re looking for:
• Experience in creating and managing content through content management systems, content design, project management, audit and inventory and agile methodology
• Proven experience in negotiating with technical experts and digital stakeholders
• Strong experience of all elements of content management, basic CSS, HTML, JSON, intelligent or structured content, taxonomy and metadata


Skills that will help you in the role:
• Advanced ability to match a production schedule to a business roadmap, anticipating peaks and troughs, building in a buffer and clearly stating objectives, benefits and KPIs
• Experience of incorporating a wide range of strategic principles (brand, house, style, tone of voice, content strategy and customer experience) in all content management initiatives
• Ability to measure a variety of data including traffic, influence, impact on NPS and benefits realization


Where will you be working?
Tay House is nestled in a fantastic central city location. Our modern Glasgow Contact Centre is directly next to the M8 and a short walk from Central Station and Charing Cross train station. Tay House offers a communal coffee pod, but if you fancy nipping out we are right next to two of the main shopping streets in the city centre.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.


About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.


Our Values
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.


Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.


Our Benefits
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. Where appropriate, and for UK based roles, we will consider requests that the role be based at alternative Barclays’ key UK location from that advertised.

  • London, UK
  • £90k - 110k
  • 10 Mar 2020

Job description

Who is Upp?

The world of retail changed forever when the world went online. Now competition is fiercer than ever, and businesses are struggling to survive. Why?

Firstly, companies struggle to drive revenue across multiple channels. Amazon, eBay, and Google all categorise, list and sell products differently so it’s hard to effectively sell on more than one channel. Secondly, companies still focus too heavily on revenue generation. On average, across an entire product range the company profit will be driven by only 30% of their products, the remaining 70% is sold at cost or loss.

Upp wants to help both local retailers and global multinationals to not only survive in this market but thrive, by enabling them to not only drive revenue more effectively across multiple channels but also to allow businesses to understand their profitability at an individual product level.

 The Upp journey so far:

Upp focused on building their first module, their “Intelligent Listing Engine”. This addressed the challenge with selling products across multiple channels. Retailers can plug into the Upp platform, the platform ingests all of their data effortlessly, it figures out what data is missing using machine learning, it uses image processing to enrich the product data, and it then lists the products on multiple channels intelligently adjusting the listing depending on how that channel works. This allowed products to be listed 40x fast than traditional methods whilst, improving product visibility and increasing sales margins.

As Upp started plugging customers in to their platform, they discovered a more deep-rooted challenge for these businesses. Companies focused on revenue generation as a key business metric and their teams’ performance was measured in this way. Businesses with high revenue figures struggled because they didn’t have visibility of which of their products were selling at a cost or a profit. This is why local independents to global multinational retailers struggle alike to survive, they don’t have visibility of profit margins at a macro level.

Upp are now building a second module, their “Intelligent Margin Hub” to allow retailers to have macro visibility of their data and provide actionable insights.

The Upp mission:

To save retailers, small and large, by giving them access to data and insights that allows them to improve profitability and win more customers.

Company Overview:

Current Snapshot:

Upp is a mission led startup looking to address a core challenge within one of the largest business sectors in the world, online retail. They are focused on developing and constantly improving the two core components of their product.  

Upp has 25 employees based in their London office in Fitzrovia; with large open plan spaces great for collaboration, meetups and product demos, and obviously the obligatory beer fridge. Although the office space is great, it is the culture and sense of purpose that shines through.

For now, Upp is focused on increasing the number of paying customers using their “Intelligent Listing Engine”. Whilst the “Intelligent Margin Hub” is at Beta stage with a small number of businesses.

The company is well funded, in late 2021 Upp will either look to raise their Series B or be profitable. At this point the company will be heavily scaling, both in terms of customers acquisition and hiring within the product engineering function.

 The Product:

Overview:

The Upp platform enables retailers to drive macro business outcomes by combining marketing, ecommerce and business data to win more customers and improve profitability.

 Upp uses machine learning to enrich product titles, attributes and descriptions so they’re found by more consumers. Upp intelligently lists your products on Google Shopping and Amazon 40x faster than traditional methods while improving your product visibility and effectively increasing your sales and margin.

Beyond product listing capabilities, Upp empowers ecommerce and digital marketing teams to make smart online retail decisions, by giving them SKU level margin visibility and providing insights and actions to drive the best results. Upp aligns your teams around the bigger picture by simply connecting silos of data from across the business and helping the team stay focused on profitability.

 Upp currently has two modules:

  1. Intelligent Listing Engine:
  • Taking product information and intelligently optimizing it for Google Shopping to drive revenue and profitability
  • Improving your product visibility by enriching product titles and attributes to ensure your product is seen more and the customer experience improves
  1. Intelligent Margin Hub:
  • Providing SKU level margin visibility, insights and actions to optimize digital marketing spend and increase profitability
  • Simply connects business and marketing data from the across the business to provide insights and focus on the right metrics

 Product Roadmap for 2020

In 2019 the focus was getting the Listing Engine production ready whilst building starting to build the Margin Hub module. There was also a focus on consolidating and simplifying the architecture and tech stack to allow for both rapid feature development and building reliable, secure code.

The product roadmap for 2020:

  1. Intelligent Listing Engine:
  • Improve/mature current features:
    • Improve the management of products across channels
    • Add in social channels
    • Improving the data enrichment process
    • Introducing more self-service features
  • Continuing to take customer feedback to drive new feature development
  • Focusing on performance and scalability as the customer base grows
  1. Intelligent Margin Hub:
  • Taking Margin Hub from MVP to Production, whilst onboarding live customers.
  • Integrate into retailers back office platforms
  • Report SKU level margin performance
  • Integrate with external data sources to identify trends
  • Use machine learning to generate “recommend” actions to improve profit margins

Product Engineering:

Team Structure

The Product Engineering function is 20 strong. Drew heads up Product, with a team of Product Owners and Designers. Ben heads up Engineering, leading 3 lean cross-functional teams.

The engineering squads are aligned to the product modules:

  • Intelligent Listing Engine
  • Intelligent Margin Hub
  • Product data – metadata and modelling

Upp has 2 core squads, each squad is a cross functional team that consists of Front and Backend Developers, QA engineers, DevOps engineers, and Data Scientists. Each squad is headed up by a Product Owner and Lead Developer that guide and inspire the squad, Upp describe the PO and Lead Dev, as the CPO and CTO of the squad.

Each squad has their own focused backlog and they work to fortnightly sprints. The features worked on cut across the entire stack. Each squad has their own designer and frontend engineer, but developers will still be able to work full stack and have input into product design. DevOps responsibilities are shared across the squads as well.

The focus for the first half of 2020 is on the product and customer acquisition, the second half of the year will be focused on scaling the product engineering function.

Stack:

  • Backend: Java, Spring Boot, Kotlin, Microservices Architecture, GraphQL, Kafka.
  • Frontend: React, JavaScript, HTML, CSS
  • Database: MongoDB, Neo4j.
  • Cloud & DevOps: AWS, Jenkins, Docker, Kubernetes, Terraform, Packer, Ansible

Lead Developer

Your Role:

You will be taking over as Lead Developer of the Margin Hub team. Margin Hub is in MVP state and the focus is now getting this production ready. Margin Hub will be the largest revenue generator for Upp, so you’ll be taking over a critical part of the platform with a strategic focus from the exec team.

Your role will split between hands on and leadership.

  • 80% hands on – leading on architectural decisions, overseeing execution and being an individual contributor. You will be the technical SME for the team.
  • 20% leadership – line management of the team (monthly meetings, OKR’s) and mentoring the team on technical decision making. This will be closely supported by the Director of Engineering.

You will work closely with the Product Owner to ensure product and engineering are aligned, agree priorities and ensure delivery is on track.

You will also be tasked with owning the architecture and ensuring that Margin Hub is designed and built in a robust and scalable way.

The team are all London based and form a close knit unit.  

What you will be tasked with:

  • You will lead the squad and have overall accountability for the product delivery.
  • You will form a close partnership with the Product Owner to ensure consistency from Product Research/Design to Delivery.
  • Your will inspire the team to challenge what is technically possible and enable those around you.
  • You will educate and mentor the squad on technical decision making, maturing their understanding of trade-offs.
  • You will review the current state of the product and drive technical innovation.
  • You will be able to architect the product with resilience, performance and scalability in mind.
  • You will own the architecture, tech and tooling.

What Upp are looking for in you:

Non-negotiables – soft skills:

  • An interest in product and startups. Working with a small team to take a new offering to market excites you. You understand user needs, market positioning and how that flows into product build.
  • Mission led. Someone who buys into the mission of a company and the problem they are solving. Upp are growing fast and have a tonne of things they need to achieve, they want people that are bought in for the long term and believe in what they’re doing.
  • Pragmatic thinker. You have a structured approach to situations, if you don’t know the answer, you’ll know how to find it out.
  • Open to change. You are able to work in a fast paced environments where priorities can change instantly, and you are able to adjust.
  • Technologist. Someone that understands technology on a deeper level, you will have worked with different architectural patterns and programming languages and understand why different tools work better for different situations.

Non-negotiables – tech skills:

  • Strong experience in Java, Spring and Microservices development.
  • Strong experience on platform integration. Margin Hub needs to integrate with multiple customer platforms. Upp have just invested in Cloud Elements as the key integration tool.  
  • Solid on code quality and testing, and DevOps.
  • Strong on architectural principles, ideally Event Sourcing and CQRS.
  • Ability to mentor others on technical decision making on the Upp tech stack.

 Nice to haves:

  • Experience with Kotlin.
  • Hands on DevOps/infrastructure experience.

What you will achieve in your first six months:

  • Built strong relationships with the team and be the go-to person for help and support.
  • Have led the Margin Hub product to be production ready and have multiple customers on the platform.
  • Have led the architecture and design of the platform, as well as contributed to the codebase.
  • Reviewed and improved aspects of the architecture, stack and tooling.
  • Matured the decision making of the team  and helped make them better engineers.
  • Have recruited strong engineers to join the team.

How your role will evolve:

Upp expect to grow significantly in Q4 2020/Q1 2021, which will means more product teams. The two opportunities this will likely present to you is:

  • Principal Engineer; an overarching role to own the tech stack for Upp.
  • Engineering Manager/Head of; if you would be interested in the people management route.

The Package and Benefits:

  • £90-110,000 basic salary + 10% bonus (paid quarterly)
  • Tech of your choice
  • 25 days annual leave plus your birthday off
  • Pension Scheme
  • Free breakfasts, strong coffee, fully stacked fridge with drinks and snacks.
  • Other perks: free mobile phone insurance, cinema discounts, eyecare voucher scheme, employee assistance programme.

Interview process:

1 stage, 1.5 hour interview process 

  • London, UK
  • £90k - 110k
  • 10 Mar 2020

Job description

Who is Upp?

The world of retail changed forever when the world went online. Now competition is fiercer than ever, and businesses are struggling to survive. Why?

Firstly, companies struggle to drive revenue across multiple channels. Amazon, eBay, and Google all categorise, list and sell products differently so it’s hard to effectively sell on more than one channel. Secondly, companies still focus too heavily on revenue generation. On average, across an entire product range the company profit will be driven by only 30% of their products, the remaining 70% is sold at cost or loss.

Upp wants to help both local retailers and global multinationals to not only survive in this market but thrive, by enabling them to not only drive revenue more effectively across multiple channels but also to allow businesses to understand their profitability at an individual product level.

 The Upp journey so far:

Upp focused on building their first module, their “Intelligent Listing Engine”. This addressed the challenge with selling products across multiple channels. Retailers can plug into the Upp platform, the platform ingests all of their data effortlessly, it figures out what data is missing using machine learning, it uses image processing to enrich the product data, and it then lists the products on multiple channels intelligently adjusting the listing depending on how that channel works. This allowed products to be listed 40x fast than traditional methods whilst, improving product visibility and increasing sales margins.

As Upp started plugging customers in to their platform, they discovered a more deep-rooted challenge for these businesses. Companies focused on revenue generation as a key business metric and their teams’ performance was measured in this way. Businesses with high revenue figures struggled because they didn’t have visibility of which of their products were selling at a cost or a profit. This is why local independents to global multinational retailers struggle alike to survive, they don’t have visibility of profit margins at a macro level.

Upp are now building a second module, their “Intelligent Margin Hub” to allow retailers to have macro visibility of their data and provide actionable insights.

The Upp mission:

To save retailers, small and large, by giving them access to data and insights that allows them to improve profitability and win more customers.

Company Overview:

Current Snapshot:

Upp is a mission led startup looking to address a core challenge within one of the largest business sectors in the world, online retail. They are focused on developing and constantly improving the two core components of their product.  

Upp has 25 employees based in their London office in Fitzrovia; with large open plan spaces great for collaboration, meetups and product demos, and obviously the obligatory beer fridge. Although the office space is great, it is the culture and sense of purpose that shines through.

For now, Upp is focused on increasing the number of paying customers using their “Intelligent Listing Engine”. Whilst the “Intelligent Margin Hub” is at Beta stage with a small number of businesses.

The company is well funded, in late 2021 Upp will either look to raise their Series B or be profitable. At this point the company will be heavily scaling, both in terms of customers acquisition and hiring within the product engineering function.

 The Product:

Overview:

The Upp platform enables retailers to drive macro business outcomes by combining marketing, ecommerce and business data to win more customers and improve profitability.

 Upp uses machine learning to enrich product titles, attributes and descriptions so they’re found by more consumers. Upp intelligently lists your products on Google Shopping and Amazon 40x faster than traditional methods while improving your product visibility and effectively increasing your sales and margin.

Beyond product listing capabilities, Upp empowers ecommerce and digital marketing teams to make smart online retail decisions, by giving them SKU level margin visibility and providing insights and actions to drive the best results. Upp aligns your teams around the bigger picture by simply connecting silos of data from across the business and helping the team stay focused on profitability.

 Upp currently has two modules:

  1. Intelligent Listing Engine:
  • Taking product information and intelligently optimizing it for Google Shopping to drive revenue and profitability
  • Improving your product visibility by enriching product titles and attributes to ensure your product is seen more and the customer experience improves
  1. Intelligent Margin Hub:
  • Providing SKU level margin visibility, insights and actions to optimize digital marketing spend and increase profitability
  • Simply connects business and marketing data from the across the business to provide insights and focus on the right metrics

 Product Roadmap for 2020

In 2019 the focus was getting the Listing Engine production ready whilst building starting to build the Margin Hub module. There was also a focus on consolidating and simplifying the architecture and tech stack to allow for both rapid feature development and building reliable, secure code.

The product roadmap for 2020:

  1. Intelligent Listing Engine:
  • Improve/mature current features:
    • Improve the management of products across channels
    • Add in social channels
    • Improving the data enrichment process
    • Introducing more self-service features
  • Continuing to take customer feedback to drive new feature development
  • Focusing on performance and scalability as the customer base grows
  1. Intelligent Margin Hub:
  • Taking Margin Hub from MVP to Production, whilst onboarding live customers.
  • Integrate into retailers back office platforms
  • Report SKU level margin performance
  • Integrate with external data sources to identify trends
  • Use machine learning to generate “recommend” actions to improve profit margins

Product Engineering:

Team Structure

The Product Engineering function is 20 strong. Drew heads up Product, with a team of Product Owners and Designers. Ben heads up Engineering, leading 3 lean cross-functional teams.

The engineering squads are aligned to the product modules:

  • Intelligent Listing Engine
  • Intelligent Margin Hub
  • Product data – metadata and modelling

Upp has 2 core squads, each squad is a cross functional team that consists of Front and Backend Developers, QA engineers, DevOps engineers, and Data Scientists. Each squad is headed up by a Product Owner and Lead Developer that guide and inspire the squad, Upp describe the PO and Lead Dev, as the CPO and CTO of the squad.

Each squad has their own focused backlog and they work to fortnightly sprints. The features worked on cut across the entire stack. Each squad has their own designer and frontend engineer, but developers will still be able to work full stack and have input into product design. DevOps responsibilities are shared across the squads as well.

The focus for the first half of 2020 is on the product and customer acquisition, the second half of the year will be focused on scaling the product engineering function.

Stack:

  • Backend: Java, Spring Boot, Kotlin, Microservices Architecture, GraphQL, Kafka.
  • Frontend: React, JavaScript, HTML, CSS
  • Database: MongoDB, Neo4j.
  • Cloud & DevOps: AWS, Jenkins, Docker, Kubernetes, Terraform, Packer, Ansible

Lead Developer

Your Role:

You will be taking over as Lead Developer of the Margin Hub team. Margin Hub is in MVP state and the focus is now getting this production ready. Margin Hub will be the largest revenue generator for Upp, so you’ll be taking over a critical part of the platform with a strategic focus from the exec team.

Your role will split between hands on and leadership.

  • 80% hands on – leading on architectural decisions, overseeing execution and being an individual contributor. You will be the technical SME for the team.
  • 20% leadership – line management of the team (monthly meetings, OKR’s) and mentoring the team on technical decision making. This will be closely supported by the Director of Engineering.

You will work closely with the Product Owner to ensure product and engineering are aligned, agree priorities and ensure delivery is on track.

You will also be tasked with owning the architecture and ensuring that Margin Hub is designed and built in a robust and scalable way.

The team are all London based and form a close knit unit.  

What you will be tasked with:

  • You will lead the squad and have overall accountability for the product delivery.
  • You will form a close partnership with the Product Owner to ensure consistency from Product Research/Design to Delivery.
  • Your will inspire the team to challenge what is technically possible and enable those around you.
  • You will educate and mentor the squad on technical decision making, maturing their understanding of trade-offs.
  • You will review the current state of the product and drive technical innovation.
  • You will be able to architect the product with resilience, performance and scalability in mind.
  • You will own the architecture, tech and tooling.

What Upp are looking for in you:

Non-negotiables – soft skills:

  • An interest in product and startups. Working with a small team to take a new offering to market excites you. You understand user needs, market positioning and how that flows into product build.
  • Mission led. Someone who buys into the mission of a company and the problem they are solving. Upp are growing fast and have a tonne of things they need to achieve, they want people that are bought in for the long term and believe in what they’re doing.
  • Pragmatic thinker. You have a structured approach to situations, if you don’t know the answer, you’ll know how to find it out.
  • Open to change. You are able to work in a fast paced environments where priorities can change instantly, and you are able to adjust.
  • Technologist. Someone that understands technology on a deeper level, you will have worked with different architectural patterns and programming languages and understand why different tools work better for different situations.

Non-negotiables – tech skills:

  • Strong experience in Java, Spring and Microservices development.
  • Strong experience on platform integration. Margin Hub needs to integrate with multiple customer platforms. Upp have just invested in Cloud Elements as the key integration tool.  
  • Solid on code quality and testing, and DevOps.
  • Strong on architectural principles, ideally Event Sourcing and CQRS.
  • Ability to mentor others on technical decision making on the Upp tech stack.

 Nice to haves:

  • Experience with Kotlin.
  • Hands on DevOps/infrastructure experience.

What you will achieve in your first six months:

  • Built strong relationships with the team and be the go-to person for help and support.
  • Have led the Margin Hub product to be production ready and have multiple customers on the platform.
  • Have led the architecture and design of the platform, as well as contributed to the codebase.
  • Reviewed and improved aspects of the architecture, stack and tooling.
  • Matured the decision making of the team  and helped make them better engineers.
  • Have recruited strong engineers to join the team.

How your role will evolve:

Upp expect to grow significantly in Q4 2020/Q1 2021, which will means more product teams. The two opportunities this will likely present to you is:

  • Principal Engineer; an overarching role to own the tech stack for Upp.
  • Engineering Manager/Head of; if you would be interested in the people management route.

The Package and Benefits:

  • £90-110,000 basic salary + 10% bonus (paid quarterly)
  • Tech of your choice
  • 25 days annual leave plus your birthday off
  • Pension Scheme
  • Free breakfasts, strong coffee, fully stacked fridge with drinks and snacks.
  • Other perks: free mobile phone insurance, cinema discounts, eyecare voucher scheme, employee assistance programme.

Interview process:

1 stage, 1.5 hour interview process 

  • London, England, United Kingdom
  • Competitive
    • Permanent
  • 10 Mar 2020
Junior Software Developer - London
Systematic hedge fund based in central London are looking for a junior software developer specializing in C# and .NET. This hedge fund's core strengths are research and technology, so you'll be making a direct impact. You will be in a challenging working environment alongside a strong team of investment professionals, so you'll need excellent communication skills.

Many of the projects you will be working on are in a greenfield environment, so you'll be able to make your mark in the development world early on as you'll be creating and maintaining your own applications.

Requirements:
  • At least 1 year's commercial experience with C#, .NET and SQL
  • Fluency in English - excellent communication skills are vital
  • At least a BSc. in Computer Science or relevant equivalent degree
  • This is a non-smoking company - you must not be a smoker in order to apply

Desired:
  • Web technology experience - HTML, CSS, ASP.NET, etc.
  • Experience in developing multi-threaded applications
  • Network programming experience
  • The ability and willingness to work occasional weekends

Benefits:
  • Competitive salary
  • Lucrative bonus structure
  • Great office with London skyline views


Contact
If this sounds like an opportunity you'd like to apply for, don't hesitate to contact me:

Tom Gardner
tom.gardner@oxfordknight.co.uk
07557 028165
linkedin.com/in/thomas-gardner-b1930a188

  • London, England, United Kingdom
  • Competitive
    • Permanent
  • 10 Mar 2020
Junior Software Developer - London
Systematic hedge fund based in central London are looking for a junior software developer specializing in C# and .NET. This hedge fund's core strengths are research and technology, so you'll be making a direct impact. You will be in a challenging working environment alongside a strong team of investment professionals, so you'll need excellent communication skills.

Many of the projects you will be working on are in a greenfield environment, so you'll be able to make your mark in the development world early on as you'll be creating and maintaining your own applications.

Requirements:
  • At least 1 year's commercial experience with C#, .NET and SQL
  • Fluency in English - excellent communication skills are vital
  • At least a BSc. in Computer Science or relevant equivalent degree
  • This is a non-smoking company - you must not be a smoker in order to apply

Desired:
  • Web technology experience - HTML, CSS, ASP.NET, etc.
  • Experience in developing multi-threaded applications
  • Network programming experience
  • The ability and willingness to work occasional weekends

Benefits:
  • Competitive salary
  • Lucrative bonus structure
  • Great office with London skyline views


Contact
If this sounds like an opportunity you'd like to apply for, don't hesitate to contact me:

Tom Gardner
tom.gardner@oxfordknight.co.uk
07557 028165
linkedin.com/in/thomas-gardner-b1930a188