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  • Basingstoke, Hampshire
  • £27,000 - £30,000/annum Full Training + Progression
    • Permanent
  • 13 Feb 2020

Technical Support Engineer (Electrical / Electronic)

Basingstoke, Hampshire

£27,000 - 30,000 + Full Training + Career Progression

Technical Support Engineer role on offer to join a global manufacturing company who will provide full product training to become a technical expert within the field as well as the opportunity to progress into other areas of the business.

Do you have a basic electrical/electronic knowledge? Are you looking for a company who will continually invest in your ongoing development?

This company are a specialist manufacture of bespoke components for a wide range of applications. They are constantly introducing new concepts to maintain their reputation as an industry leader and are currently looking for an additional Technical Support Engineer to join their team.

This role will be 50/50 split between being office based and out visiting customer sites. You will be involved in dealing with customer queries and offering sound technical support and advice on the company's products. You will receive full product training to become a technical expert and for the right candidate, opportunities to progress into other areas of the business are available.

The ideal candidate will have a good knowledge of electrical / electronic engineering principles with good communication skills.

The Role:
* Technical Support Engineer (Electrical / Electronic)
* Dealing with customer queries and offering technical advice
* Full product training
* 50/50 split between office based and customer sites

The person:
* Must have a basic electrical / electronic understanding
* Must be willing to learn
* Must have good communication skills
* Must live within a commutable distance of Basingstoke

  • RG9, Henley-on-Thames, Oxfordshire
  • £18,500 - £25,000/annum
    • Permanent
  • 13 Feb 2020

Are you ready to use and improve your skills and take the next challenge in your IT career?

About You

You will be someone who…

  • Likes a challenge and will not rest until the task is done
  • Is motivated to further your career in support and cloud technologies
  • Enjoys improving on systems and processes to benefit the team
  • Is genuine and honest – possessing a Positive Mental Attitude
  • Takes ownership, accountability, and responsibility with every action

You will Have…

  • At least 2 years’ second line desktop (and some server admin) and Office 365 Administration experience (you will be tested)
  • Have in-depth knowledge of Windows 10 and Mac OSX operating systems (you will be tested!)
  • Microsoft Certifications in Windows OS, Networking Fundamentals or 365 Fundamentals (MS 900 completed exams)
  • PowerShell scripting

About Us

  • Our Vision is to improve our clients’ IT Security, Availability and Collaboration around the world to deliver a new and exciting modern IT workplace.
  • We have been providing managed IT support for over 15 years in London on Thames Valley, and looking for the right person to join our Henley on Thames team.
  • Our clients are SME’s that vary in size from 10 employees to 50+ employees
  • We strive to be honest, committed, motivated in every aspect of our service delivery

You Will Benefit From

  • Henley-Based office - no regular commute to London
  • Aggressive personal development and mentoring programme to Cloud solutions architect (or other areas of interest)
  • Homeworking when required
  • Unlimited leave (not to be abused)
  • Pension contributions

Main Purpose of The Role

You will provide specialist desktop/admin helpdesk support to our clients, and include the following daily tasks:

  • Helpdesk Desktop support
  • Support the IT Manager on Projects (Office 365 Migrations, Desktop rollouts & Upgrades, VOIP implementations, security implementation and more),
  • Mentor back-office admin team in knowledge transfer
  • Look to improve efficiencies in the support to our customers
  • Create, work and improve internal systems and processes

Like the sound of this opportunity? Like the sound of us? Then send a covering letter only explaining why YOU think this role will be ideal for you. Applications to reach us no later than Thursday 28th February 2020.

We'll then be in touch to discuss the next stage.

  • London
  • £50,000 - £60,000/annum + Benefits
    • Permanent
  • 13 Feb 2020

Senior Digital Analyst (Implementation)

£50,000-£60,000 DOE + Benefits

Central London

MBN’s client, a leading marketing and advertising analytics agency are in search for a Senior Digital Analyst to join their established Analytics team.

The successful candidate will design and implement the strategy for cookies & tagging for millions of consumers in Europe. 

This is a fantastic opportunity for a Senior Web Analyst who is looking to work with an established agency within a specialised team.


Cookie and Data collection lead, responsible for supporting teams in understanding how 3rd parties collect data

Subject matter specialist across Adobe with special ownership of adobe Audience Manager

Owner of all tag management tools in Europe and to ensure the delivery of insightful data around marketing ROI.

Tagging through Adobe stack with the utilisation of Adobe Tag Manager, ensure all key metrics and web properties are tagged to a high quality

Writing tagging/analytics requirements & documentation for analytics projects

Lead, manage, motivate and develop more junior tagging team members based in Europe

Deliver key insights through automated Adobe and Google data and other analysis presentations to ensure we learn and act upon the data we collect


Adobe Analytics Experience

Experience in the use of other on-line digital data (Google data stack)

JavaScript, JQuery and HTML code experience an advantage

Tag Management Systems such as Adobe DTM & GTM would be an advantage

Basic knowledge of JavaScript/CSS selectors

For more information please contact (phone number removed) 

  • Chertsey, Surrey
  • £11.50 - £11.70/hour
    • Temp
  • 13 Feb 2020

1st Line Support


Temp Ongoing


My client a world-renowned brand based in Chertsey are looking for a confident IT support technician to start with them immediately on a temp contract. If you are a technical Grad looking for your first introduction to IT support this would be a great opportunity.

Key Accountabilities

  • Service call logging
  • Provide basic telephone support to - Customers, Field Service engineers, Suppliers and Project Engineers.
  • Helping to achieve SLA's targets are met
  • Assisting the Technical Support team with any requests
  • Escalations raised to the correct departments/managers
  • Answer internal and external questions or escalate to the right department
  • Comply with all relevant health and safety procedures as laid down in the health and safety manual.
  • Undertake other duties are reasonably requested by your manager for the company to achieve its objectives.

Desirable Qualifications / Experience

  • Customer facing experience.
  • I.T. literate, excellent communication / organisation skills.
  • A flexible team player that is willing to help others.
  • Helpdesk experience.
  • A proven background in EPOS support, Technical Analysis
  • Good level of formal education, basic programming ability.
  • England, UK
  • £50k - £60k per annum + + benefits
    • Permanent
  • 13 Feb 2020

Harvey Nash currently require 3 x SAP S/4HANA Test Manager's for a highly reputable FTSE 100 company. The successful candidates will have the choice of working accross the UK in locations such as London, Birmingham, Manchester, Aberdeen, Bristol + more.

Key Responsibilities

* Delivery of the overall SAP test strategy and maintaining strong and collaborative relationships with functional, technical and key business stakeholders both internally and externally to deliver significant value in within the SAP programme.

* Take full accountability for programme test delivery during all phases of the programme including testing and cutover of the S4/HANA Finance implementation.

* Proven deep understanding of SAP Activate Methodology/ASAP Methodology & SAP Solution Manager.

* Construction of the testing team which allow successfully delivery of testing deliverables across the programme.

* Delivery of industry standard automation and performance testing frameworks, providing quick and efficient of test execution.

* Active engagement in defining high quality user requirements using a range of static testing techniques.. Familiar with SAP terminology, Fiori navigations & Reporting.

* Definition of standards across all disciplines of testing in scope.

* Excellent understanding of mapping business processes to SAP S4/HANA functionality.

* Providing real-time, daily and weekly reporting on test progress including delivery of dashboard reporting covering KPI's and SLA's.

* Managing the cutover implementation working with other workstreams to deliver successful delivery of the solution.

Essential Criteria:

The ideal candidate is required to have multiple programme in-depth knowledge of SAP S/4HANA Implementations with proven delivery of the test function. The candidate must have the appropriate personality and gravitas to play a client-facing role as well as providing programme management and execution expertise.

* Extensive experience of industry/consulting test management experience within several different SAP Implementations.. Hands-on full life cycle SAP programme level testing experience.

* Broad understanding of SAP processes including Order to Cash, Pay to Procure, Record to Report.

* Good understanding of SAP S4/HANA Finance Core modules testing - General Ledger, Accounts Payable, Accounts Receivables, Asset Accounting.

* Excellent stakeholder management skills via solid governance, change control & commercials capability.. Has the ability to build excellent relationships with client stakeholders ensuring test progress/status is clearly provided via a defined communication plan.

* Strong requirement scoping, estimation, problem solving, troubleshooting and technical experience with the ability to root cause application issues and identify remedial actions.

* The ability to advocate best practice when constructing automation and performance testing frameworks.. Proven experience in delivering cutover plans on a range of SAP programmes.

* Ensure client satisfaction is at the heart of what you do through efficiency & team work.

* ISEB/ISTQB qualified. Desirable Criteria. Demonstrate Test Manager experience of 1 full lifecycle Global rollout of SAP S4/HANA. (Greenfield Implementation)

  • Woking, Surrey
  • £25,000 - £30,000/annum Company benefits
    • Permanent
  • 13 Feb 2020

Graduate Software Developer (Computer Science)

£25,000p/a - £30,000p/a + Share ownership + Training + Progression + Company benefits + 5-minute walk from the train station

Woking, Surrey (Commutable from: Guildford, Aldershot, Leatherhead, Chertsey, Bracknell)

Are you a Graduate Software Developer looking for training and the opportunity to progress as a Technical Project Engineer where you can lead and shape digital transformation projects?

This company has been established since 2014 and has a clear goal to make the world a better place with every project. They pride themselves on providing innovative and creative solutions and the role would suit a Graduate Software Developer or Graduate in Computer Science looking to build and shape real software solutions.

This role will allow you to utilise your background in Software Development and take the lead on transformation projects where you will set up, coordinate and support project deliverability.

This is the opportunity for a Graduate Software Developer or Computer Science Graduate looking to take the next step in your career where you will progress as a Technical Project Engineer where you will work on the latest software and varied transformation projects.

The role:

* Work with a multi-disciplined team to plan new transformation projects
* Take the project lead where you can work closely with customer and the Project Manager to manage expectations, timing and costs
* Progress as a Project Engineer

The person:

* Graduate in Computer Science or Software Development or similar
* Understanding of Object-Oriented Programming
* Understanding of APIs
* Knowledge of JavaScript

Graduate Software Engineer, Technical, Developer, Programming, Programmer, Project Manager, API, Javascript, Object Orientated Programming, Plan, Computer Science, Trainee, Project Engineer, ISO, Woking, Surrey, Guildford, Aldershot, Leatherhead, Chertsey, Bracknell.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

  • City of London, London
  • £30,000 - £35,000/annum Benefits Package
    • Permanent
  • 13 Feb 2020
Role: Technical Support Engineer
Sector: Financial Services
Location: London
Salary Level: Up to £35,000 basic salary plus benefits

A specialist Wealth Management company are seeking a Technical Support Engineer to join their London-based technology team. You will be a bright and driven individual, with proven experience in a Technical Support role within a Financial Services or highly corporate environment, and a real desire to help people and solve problems.

We are looking for a highly articulate individual, who is able to come into the organisation and hit the ground running.

We are looking for candidates with the following skills and experience:

- Degree level educated, ideally in Technology, Computer Science or equivalent
- Proven experience working in an IT Support environment in Financial Services, Insurance or equivalent
- Microsoft Office
- Windows Server
- Microsoft Exchange
- Active Directory
- Citrix
- VMWare (AD 2012 or SCCM)
- Communication and collaboration tools
- Video conferencing and telephony support
- Backup and replication tools
- Virtualisation basics and understanding of networking technologies
- Excellent communication skills and ability to translate technical terms into an understandable format for users
- Can-do attitude and positive approach to work
- Proven interest in technology

If you have the above skillset and would like to be considered for this role, please apply in the first instance with an up--to-date copy of your CV.
  • West End, London
  • £18.00 - £22.00/hour
    • Contract
  • 13 Feb 2020

2nd line\Desktop Support

£18.00 to £22.00 per hour

Euston Road, London NW1

6 month contract

Applicants must have a strong understanding of Office 365 suite

The role of the 2nd line support is to support and maintain the IT services for business & customers

The role will also have a focus on enabling our customers to get the most out of the technology that is available to them.

Installing and configuring computer systems

Diagnosing and solving hardware/software faults

Logging customer/employee queries through Service Now

Support internal IT systems and perform hardware troubleshooting and repair on desktop and laptop equipment

Provide technical support and guidance to the IT Business Support team where required

Support standard LL systems software suites and networking environment

Provide IT support to end users for office automation applications, such as word processing, spreadsheets, databases, e-mail and other productivity software

Installing and providing second level support for all hardware including PCs, laptops, mobile devices and peripherals

Provide basic data network troubleshooting

Maintain user documentation, procedures and libraries for installed products

Monitor and track fixes and upgrades for PC's

Liaise with third party IT suppliers and maintainers

Maintain good working relationships with manufacturers, suppliers and other external third parties and liaise with peers throughout the corporation to ensure continuity and efficiency on all project sites.

Ensure all projects / work efforts follow change management principles and are recorded using the agreed process

Analyse new desktop technologies consistent with the needs of the business and seek new ways to improve current technology and get the most out of what we already provide our customers with

Supporting end user ICT requirements

Maintaining and supporting PCs, laptops and peripherals for business users

General tracking and reporting where required by management

Sound working knowledge of company IT systems and processes

Produce guides and notes for IT and business users on effective use of IT systems and applications

Create workshops / forums within team to improve team's technical knowledge

Analysing call logs to spot trends and underlying issues and feeding into Problem Mgmt

Skill set required

Strong knowledge of IT Desktop Support

Have a strong understanding of the Office 365 suite

Excellent communications skills (verbal and written) - ability to communicate credibly to both technical people and business people, up to senior executive level

Strong attention to detail and organisation

Strong written and verbal communication

The person will need to have a good balance of prioritising their support requirements along with making the time to provide proactive interactions with our customers

A customer focused individual with a proactive approach to improving things for the customer and not just providing support.

For further information please email (url removed) or call our Romford Branch on (phone number removed)

  • London
  • £55,000 - £58,000/annum
    • Permanent
  • 13 Feb 2020

My client is one of the world's fastest growing tech companies, with a client base that boasts some of the worlds biggest brands. Their bespoke platforms enable E-commerce brands to monitor and elevate customer revenues, via machine learning, data analytics and AI.

It is a creative and innovative place to work, and due to continued success they are looking to appoint a Full Stack developer to working on their industry-leading platform.

You will need to be creative, passionate, and a problem solver who enjoys having fun along the way.

The ideal candidate will have:

Proven commercial experience working with NodeJS along with a modern flavour of JS (Vue, React, Angular)

Experience of creating and interacting with restful APIs, ideally within a service orientated or microservice architecture.

Experience within CI/CD containerisation, and cloud service environments.

In return is a great benefits package including 25 days holiday, an extra day off for your birthday, medical care and an informal and flexible working environment.

Sound interesting?

Apply now for more details.

  • Hatfield, Hertfordshire
  • £55,000 - £60,000/annum 7% matching Pension + Other
    • Permanent
  • 13 Feb 2020

Information Security (InfoSec) Lead / Specialist. £60,000 + Bens. Hatfield

Our client, a mature startup which is part of a wider business, have opened an exciting new role that will take ownership of the InfoSec Control & Risk Landscape within the business. As a Greenfield within a larger organisation, the model’s definition is new and requires significant input to develop and implement.

You will work alongside the Infrastructure and applications teams as part of the overall Information Technology function to define, influence and own the security control landscape. 

A security control model has been defined but now needs to be delivered. You will work with the tech teams to implement these controls, define the operating procedures and take ownership of the E2E security model

Salary: £60,000 + 26 Days Holiday | 7% matching Pension | Private Med Insurance | Income & Life Assurance + 20% store discount


• Background in either, infrastructure, apps or EUC 
• Qualifications such as ISC2 CISSP, CISA or CISM or the equivalent proven experience
• Prior knowledge of security frameworks such as PCI-DSS, ISO27001, CIS CCFv7, NIST, and experience in the delivery and/or mgt of at least one of them.
• Experience of cloud platforms such as Microsoft 365, Azure, AWS & G-Suite & the associated security models available.
• Managed the deliverables from 3rd party specialists within the cyber industry such as Penetration testing providers

If interested, please get in touch