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  • Rougham, Suffolk
  • £18,000 - £21,000/annum
    • Permanent
  • 13 Feb 2020

Due to our clients continued growth, we are currently recruiting for a Helpdesk Administrator to join a busy and friendly office based on Rougham Industrial Estate.  The successful applicant will be providing support to the Helpdesk and Sales Support team.

You will be responsible for assisting in the following duties

  • Responding to incoming calls and emails from clients
  • Logging service calls and sales orders on to the system
  • Forwarding details to the technical engineers
  • Efficient route planning and allocation of the engineers jobs, nationwide
  • Liaising with clients, subcontractors and engineers efficiently, ensuring SLA’s are achieved and deadlines are met
  • Sourcing products and purchasing
  • Ensuring all service call outs are completed, ordering parts where necessary and obtaining all completed paperwork from the engineers
  • Collating and filing quotes, sales orders, purchase orders and completed job sheets
  • Maintaining the day to day operational requirements, whilst providing a high level of customer service
  • Any other ad hoc administrative duties requested

This is a busy and diverse role and would suit an applicant with excellent communication skills and attention to detail.

A good understanding of general Window based operating programs such as Word, Excel, Outlook, and knowledge of web and programmed data bases would be an advantage but not essential, as training will be provided.

This is an excellent opportunity to join a small but growing company, offering the correct applicant the opportunity of ongoing career growth coupled with a friendly working environment.

Hours are 8.30am to 5.30pm Monday to Friday, some weekend and evening on call cover may be required but can be discussed

On-site parking available

  • Ipswich, Suffolk
  • £55,000 - £65,000/annum
    • Permanent
  • 13 Feb 2020

SQL Database Administrator-SQL DBA, SSRS,SSIS

My client are a global service provider who are looking for a SQL DBA for a fast growing IT team based in Ipswich. You will work alongside the Business Analysis team working directly with end clients on data reports and administration. You will be working with multiple end clients on a number of projects and will be required to make sure all projects are completed and documented to deadlines that have been agreed.

Key Skills

  • SQL Server Administration
  • SSRS and SSIS
  • Reporting and Documentation
  • Co-ordinate data changes to Databases in DEV UAT and Production Environments
  • Liaise with BAs and Clients to code and implement Data Import and Reporting Requirements to business-critical systems
  • Required to maintain and provide best practice around general housekeeping, administration and documentation
  • Modify programmes to enhance processing performance.
  • Provide day-to-day management of alerts for databases and services that are used by applications.
  • Perform a combination of Development and Support Tasks as required.
  • Learn processes from other members of team and produce documentation beneficial to the entire team for inclusion in central knowledge store.

  • Stafford, Staffordshire
  • £20,000 - £25,000/annum
    • Permanent
  • 13 Feb 2020

Robert Walters is working in partnership with an international business that specialises in manufacturing, developing and producing specialist products and services across a global customer base. They are an multimillion turnover business and employ over 5,000 staff.

As part of their expansion across IT they are keen to hire an experienced IT Support Analyst, to be based in the Stafford offices paying a salary range of £20,000 to £25,000. You will support national users whilst working closely with senior technical staff being involved in projects.

IT Support Analyst: Skill

  • Support across PC, Hardware, Smart phones, printers
  • Office 365
  • Outlook

IT Support Analyst: Duties

  • Support 1st and 2nd line incidents
  • Work with users and stakeholders on resolutions
  • Work as part of a technical team on projects
  • Work closely with users on fixes and technical support
  • Support through remote, email and face to face

The permanent opportunity for an IT Support Analyst will be based from the Stafford offices and pay a salary range of £20,000 to £25,000 plus benefits. This is an opportunity to join a global business that has grown year on year.

For further information, please apply with an updated CV and contact Ajay Hayre on (phone number removed) for further information.

  • EC4A, Farringdon Without, Greater London
  • £26,000 - £29,000/annum
    • Permanent
  • 13 Feb 2020

Helpdesk Coordinator

Congratulations! You’ve graduated! You got your diploma and your degree in IT.

Uh oh…you know what that means….it is time to join the rest of the world and get a job.

It can feel quite daunting – this moment when you are suddenly an adult.

But you know two things: you want to use your IT degree and you want to continue learning.

The Role

Every day will be different, but your customer service experience will be key. You will be on the forefront of every issues. Handling both phone and email queries, inputting all issues into Hornbill, an ITSM system tool. While you might not know all the technologies right now, you will become an expert on how to use Active Directory for account administration, how to support Windows 7 and Office 2010, as well as emailing systems, such as Outlook and Exchange. Not to mention gain exposure to legal applications that will only elevate your technical skills

The Company

This law firm, with over 30 offices worldwide, are looking for eager analysts who are ready to take on any challenge head-on.  Personality go along way and they are looking for someone who can grow with the company.

Monday through Friday shift rota between 9:30am and 5:30pm

Apply Now

To apply, click ‘apply now’ – it’s that easy.

  • Falkirk
  • £24,000 - £45,000/annum Free parking, 30 days holiday, mobil
    • Permanent
  • 13 Feb 2020
Lead Front End Developer (Falkirk)

(Front End Developer with HTML, JavaScript, CSS, Vue with Bootstrap and TypeScript)

I am looking to add some additional Front End Development talent to a growing team of developers.


I am keen to talk with people who are enthused by technology and are open and happy to work in a team with good team qualities.


If you are a Front End Developer with HTML, JavaScript, CSS, Vue with Bootstrap and TypeScript and can demonstrate the drive and ability to spread your wings and become one, and think you can shape the development of the digital platform I would to hear from you.

This position will require knowledge of networks, databases, cloud, security, user interfaces, risk analytics, and much more. If you don't know about all of these, we expect you to become proficient fast. You'll be expected to be independent but a team player too, collaborating with others to shape the implementation of new world-class platform technologies with no compromise on the design and aesthetics.


If you want to have a key role in building a revolutionary global technology platform and can meet some or most of the following requirements, then let's have a conversation:

-A sound understanding of Linux and Git
-Understanding of how RESTful APIs and Protobuf work and their limitations
-Proven development skills using Golang, JavaScript, C++ or Python
-Experience of SQL and Redis
-Current in building secure services both in the cloud and on-premise
-Familiarity with HTML / CSS and templating systems


To succeed you'll need to show honesty, ethics, drive, commitment, hard graft and an open mind. We want you to become part of the family and that means working hard in an innovative, challenging but supportive environment while having a lot of fun along the way too!

You will be arriving at the start of a growth spurt. With some great benefits in place already, but as the team grows these will only improve and you will get a say in what is on offer. Even from the start, you will be provided with all the tools you need: computer, dev software, mobile phone, up-skilling, annual training and career development alongside a great working environment - think Pizza Friday's and fruit on tap every day (just to balance the pizza) with benefits including 30 days holiday, birthday days off, free parking, gym at the office and plenty of Tunnocks tea-cakes to go around!


Sound interesting? I would love to hear from you!


  • Chester, Cheshire West and Chester
  • £35,000 - £52,000/annum Pension | Flex | Laptop | Bonus
    • Permanent
  • 13 Feb 2020

Senior FullStack Javascript Developer Chester

£35,000 - £52,000

Pension | Laptop | Flex | Progress

React.JS | Angular | Vue | Typescript | GraphQL | Docker | RestAPI’s

The Client

We’re representing one of the fastest scaling start-ups in Chester who’ve spent the last year in stealth mode as they put the foundations in place to expand aggressively in 2020. The company are looking for talented Senior Javascript Developer to join a high performant team working on cutting edge banking projects. They’re a Javascript / Node house but are eager to speak with multi-talented Software Developers who’re keen to raise the bar and progress in a start-up.

React.JS | Angular | Vue | Typescript | GraphQL | Docker | RestAPI’s

The Role

You’ll work in a collaborative, Agile, and non-hierarchal development team where your ideas and creativity will be encouraged as the business look to redefine and reshape banking. They’re building out both Web Apps and Native Mobile tools so experience across React or similar next-gen Javascript Frameworks is highly desired. 

Requirements

  • ReactJS, ES6, Typescript, Coffescript, HTML5, CSS, SASS/LESS,
  • Node.JS, RestAPI, GraphQL, Express, Koa, Adonis
  • OOP / SOLID
  • Docker, SQL, AWS, K8

React.JS | Angular | Vue | Typescript | GraphQL | Docker | RestAPI’s

The Benefits

You’ll be doing a talented team at a critical juncture in their growth and stand to gain from all the associated rewards. They’re based in a modern city centre office, offering flex, all modern state of the art equipment and excellent career prospects. 

  • Motherwell, North Lanarkshire
    • Permanent
  • 13 Feb 2020

ECM Solutions Analyst

Balfour Beatty

Motherwell

Rullion are proud to be supporting Balfour Beatty to recruit for an ECM Solution Analyst to join the Enabling Functions team to work in Motherwell, Scotland.

What you'll be doing

As a ECM Solution Analyst, your main accountabilities will be as follows:-

  • Support and maintain SharePoint on premise and online and the knowledge sharing and collaboration estate and to provide proactive application management based on good practice.
  • Work within a team of Analysts to deliver value by enabling new application functionality and features for the business.
  • Engage with the business and user communities to provide guidance and advice that will help the business make informed decisions to get the best out of the application estate.
  • Provide effective applications support ensuring any relevant incidents allocated are quickly identified, prioritised and resolved to ensure the service provided is in line with the required operational targets and business need.
  • Proactively resolve system issues through adopting a flexible approach and creating innovative solutions which maintain an acceptable balance between risk, reward, and customer service.
  • Support the implementation of the new & changed solutions through the build, test and transition stages in line with the appropriate methodology, process and governance.
  • Gather requirements from the business users, make recommendations and estimate the effort to complete the work in a formal document for approval.
  • Support the implementation and embedding of any changes or new applications to the Application support model, wider IT team and user communities.Ensure appropriate communication is provided to relevant stakeholders and users on incident and change progress / escalations.
  • Maintain the Applications within designated area to ensure applications remain compliant to regulations, release and deployment governance processes are adhered to.
  • Actively identify risks and escalates upwards to ensure appropriate risk mitigation (as appropriate).
  • Support the Enterprise Content Manager and Function Head in developing a good understanding of the forward application roadmaps linked to the business strategy and needs.
  • Participate in regular day to day service administration tasks to ensure the availability of solutions.
  • Contribute to the effective operation of the team through continuous improvement.
  • Ensure areas which could potentially adversely affect the business are expediently highlighted.

Who are we looking for?

  • Extensive experience in IT administering / developing in SharePoint.
  • Must have experience of
  • Office 365
  • SharePoint Online
  • SharePoint 2010 including FAST search / 2013
  • Powershell
  • SharePoint tools including InfoPath, SharePoint Designer and third party products such as ShareGate and Nintex.
  • Customised web parts and web part pages; creating sites, document libraries, lists and views; search and taxonomies; permissions and reporting functions

The following experience would be desirable

  • Knowledge of CSOM
  • Microsoft Power BI
  • Microsoft Azure
  • Microsoft Office 365 services such as Flow and PowerApps
  • ITIL
  • HTML
  • CSS
  • JavaScript / Node.js
  • C#
  • .NET Framework
  • Web API
  • Microsoft SQL Server / SSIS / SSRS
  • Visual Studio
  • Experience with 3rd Party support models to track, manage and resolve issues.
  • Experience of being able to balance multiple priorities and workloads both strategically and short-term, including ambiguity.
  • Highly customer & delivery focused meeting and exceeding customer expectations.
  • Takes responsibility, is independent and self-starting.
  • Demonstrates teamwork at a high level, highly collaborative approach, among the first to volunteer to help others succeed.
  • Experience of handling service escalations.
  • Demonstrates the Balfour Beatty Values (Respect, Teamwork, Integrity, Excellence).

Why work for Balfour Beatty

Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.

About Balfour Beatty

Balfour Beattys Enabling Functions includes our centralised HR, IT, Procurement, Finance, Health & Safety, Sustainability and Comms teams. Together we support Balfour Beatty to deliver projects on behalf of our clients. We operate according to our Build to Last values of Lean, Expert, Trusted and Safe.

We value diversity and celebrate individual differences, believing that our inclusive culture helps the business continue to grow as a strong, dynamic and innovative organisation.

Balfour Beatty is a corporate signatory to WISE (Women in Science & Engineering) and a member of Stonewall's Diversity Champions programme. Our aim is to attract more people from diverse backgrounds to help us build on our inclusive culture. We are a member of the (url removed).

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

  • Handforth, Cheshire East
  • £50,000 - £55,000/annum
    • Permanent
  • 13 Feb 2020

Senior CRM Analyst

Handforth

£50,000-£55,000

 

MBN’s client, a leading Retail and E-Commerce Business is in search of a Senior CRM Analyst to join their established Analytics and Data Science team.

The successful candidate will be the Lead Analyst within the Campaign Analytics function. You will be working on the implementation, delivery, and optimization of the customer journey and lifecycle in order to increase customer engagement through data.

Responsibilities:

Lead the delivery of selections to ensure the requirements of campaign analytics are fed into the project process.

Responsible for the delivery of customer selections using SQL & Salesforce

 Work with the latest analytical tools whilst driving the Marketing Analytics function forwards and maximizing campaign impact

Drive automation of current SQL processes to increase efficiency

Provide analysis on the performance of marketing activity  to provide future strategic recommendations and direction

Develop presentations to key stakeholders, including external clients

Manage stakeholder relationships across the business attached to the Campaign and Marketing projects

Mentor Analysts within the team, ensuring their selections work is error-free.

Requirements:

Experienced Analyst with skills and knowledge of analytical roles within a similar environment

Extensive knowledge and usage of SQL, such as demonstrable experience setting up or running SQL selections.

Knowledge of Marketing or Risk strategy systems design or development

Ability to manipulate and present complex data in an easily understandable manner.

Experience in designing or implementing CRM journeys or platforms.

An understanding of the Credit market, especially in relation to card products in the UK

Salesforce experience is essential, similar experience with other tools will be considered.


For more information contact (phone number removed)

  • Livingston, West Lothian
  • £18,000 - £20,000/annum
    • Permanent
  • 13 Feb 2020
IT Support Analyst
Livingston
Up to £20K

A fantastic opportunity for an experienced IT Support Analyst, taking responsibility for the provision of direct user support in all aspects of information technology, to enable the organisation to deliver a quality service to its clients.

Key Accountabilities:
* Support the user base by providing quality and timely problem resolution, escalating problems to other team members as required without losing ownership of the problem.
* Maintain the existing call logging system. Work with users to increase the % of user contacts via the call logging system.
* Work with other team members to provide feedback on support issues to stimulate appropriate training, development and resources to help users resolve their own queries.
* Source, install and maintain all desktop and mobile IT equipment, including phones, mobile phones, laptops etc. together with related peripherals such as printers and copiers.
* Manage supplier relationships for the provision, maintenance and disposal of such equipment.

Skills:
* Microsoft Windows 7 & 8
* Microsoft Windows Server 2008R2, 2012R2
* Active Directory & Exchange user administration
* Microsoft Office 2010, 2013
* Experience of Local & Wide area networking using TCP/IP
* An understanding of setting up and configuring printers (local & networked)
* Providing mainly 1st / 2nd line remote support
* ITIL knowledge


Behaviour:
* Both a 'can do' attitude and 'client first' approach displaying empathy with the users
* Good attention to detail and problem-solving skills
* Candidates need either a keen interest in IT, a previous IT qualification or previous IT experience such as Helpdesk, Service Desk, IT Support or similar

Suitable candidates should apply immediately by calling our Managing Consultant for this vacancy - Richard Frost on (phone number removed) or by sending your CV directly at (url removed)
  • Bournemouth, Dorset
  • £35,000/annum
    • Permanent
  • 13 Feb 2020

Systems Tester required to join my outstanding, award-winning client who are world leaders in the bespoke build and delivery of simulation and training solutions for Air Traffic Control operations. You will perform testing and configuration procedures on software systems to ensure all errors are identified and corrected before release.

  • Key Duties and Responsibilities:
  • To read all the documents and understand what needs to be tested
  • To prepare Test documentation i.e. Test Specifications, Test Plans, Acceptance Test Specifications
  • Based on the information procured in the above step decide how it is to be tested
  • Develop test cases and prioritise testing activities
  • Execute all the test cases, report and record defects, define severity and priority for each Defect
  • Be responsible for defining and executing regression testing
  • To show by testing that requirements are met
  • To comply with Configuration Management requirements, including the version control system
  • To comply with requirements of the company Quality Management System
  • To represent the company during Site Acceptance Testing
  • To represent the company during Factory Acceptance Testing
  • To configure internal test systems
  • To configure end-user systems as directed by the relevant manager
  • To help System Delivery with installation activities when required
  • Ensure deadlines are met or notify any potential shortcomings.

Skills and Experience:

  • Minimum of 2 years' testing experience
  • Knowledge of ATC environment would be a distinct advantage
  • Knowledge in automation, i.e Python
  • Good IT skills
  • Broad understanding of Windows operating systems and Microsoft Office products
  • Strong verbal and written communication skills with the ability to liaise with a variety of Stakeholders;
  • Organisational skills with the capability of working towards tight deadlines
  • Taking ownership of issues and ensuring the problems are resolved
  • Proactive in checking, understanding and planning work, requires minimal guidance
  • Able to grasp new concepts quickly and efficiently
  • Ability to negative test
  • Working knowledge of the Software Development Life Cycle
  • Experience of working within an AGILE environment
  • The ability to switch between tasks
  • Be able to work under pressure to ensure deadlines are met

Employee Benefits - a collaborative, open plan office with flexible start/finish times around core hours of 10am-4pm.

  • Free car parking
  • Opportunities for overseas travel
  • Regular knowledge sharing sessions with like-minded colleagues
  • 25 days holiday per year (plus bank holidays)
  • Corporate gym membership discount
  • Pension scheme
  • Life assurance
  • Discounted on-line shopping portal
  • Employee Assistance Programme
  • Free refreshments
  • Dress down Fridays
  • Free freshly baked cakes from a local bakery on Fridays!