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  • Newquay, Cornwall
  • £30,000 - £35,000 negotiable
    • Permanent
  • 21 Mar 2019
FIX-text job-description">

You will be working with our team of experts on a wide variety of projects across our product range at Technopoly.

You may be working with an existing product to customise it to a particular client’s specific requirements or to produce a one-off new development for them. You may be working to future proof our software by being part of the team that is upgrading it to make it web based.

This role is a great opportunity for an experienced candidate with a thorough knowledge of full stack software development.

About you

  • You have experience working with Visual studio, C#, .Netcore, MVC. ASP. NET, HTML 5, Javascript, J Query, CSS, SQL server, Microsoft Access.
  • You are self taught or a graduate who is passionate about programming.
  • You are looking for a career in a Newquay based company where you can make a difference.
  • You will be able on to travel to our Northern office and clients as our company representative and discuss projects with them if required.
  • You have the ability to work within a team and appreciate the qualities and ideas of others.
  • You can communicate and empathise with our differing customer base and guide them through projects and techno jargon.
  • You have a great sense of humour and honesty.

Company Description

We have been trading for 25 years and have a suite of market leading software solutions. We are in the process of re launching our company brand to go “back to the future” and as part of this we are upgrading all our products to be mobile platform based. Join us at this exciting time for the next part of our journey, be part of our growth and help us shape our future.

What we can offer you

  • The opportunity to fulfil your potential
  • A family run business that cares about its employees
  • An established friendly team who are proud of all we achieve.
  • Great office location at Prow Park in Newquay with several great surf beaches 5 minutes away.
  • Onsite café and takeaway.
  • Complimentary tea and coffee.
  • Complimentary fresh fruit.
  • Salary sacrifice bike scheme.
  • 25 days holiday per year as well as bank holidays

Other Application Details

Interested? Attach your CV via Unlocking Potential Jobs to apply.

We are planning on contacting candidates and interviewing as we go along so this advert may close earlier than advertised.

Please note:

Applications must be submitted via the Unlocking Potential Jobs Website

  • Newquay, Cornwall
  • £22,000- £24,000, negotiable
    • Permanent
  • 21 Mar 2019
FIX-text job-description">

You will be working with our team at Technopoly to support our existing software provision, you will need to be able to categorise and prioritise support calls and liaise with customers to answer their queries in a pro-active manner.

This role is a great opportunity for either a junior developer looking to grow their programming skills or a graduate who is keen to develop a career in the software industry who wants to join our team and show us what they can do.

Full training and support will be provided.

About you

  • Able to install and configure PC and server operating systems and applications.
  • Assist with monitoring and maintaining our computer systems and communication networks.
  • Configure supplied customer systems and format output documents as required.
  • Provide reports and developments as directed.
  • Deal with Level 1 and 2 customer support calls including, setting up new users' accounts and profiles and deal with day to day support requests.
  • Provide online and onsite product training as required.
  • All of the above will require a basic knowledge of Microsoft Access, SQL, Visual Basic and other Microsoft Office and Sage products.
  • You will have a knowledge of or a willingness to learn Visual studio, C#,.Netcore,  ASP. NET, HTML 5, Javascript, J Query, CSS, if you don’t have these skills already you will be willing to develop them with full training provided by us.
  • A team player who can also work independently.
  • A keen interest in learning new software.
  • You are looking for a career in a Newquay based SME where you can make a difference.
  • You have the ability to work within a team and appreciate the qualities and ideas of others.
  • You can communicate and empathise with our differing customer base and guide them through projects and techno jargon.
  • You have a great sense of humour and honesty.

Company Description

We have been trading for 25 years and have a suite of market leading software solutions. We are in the process of re launching our company brand to go “back to the future” and as part of this we are upgrading all our products to be mobile platform based. Join us at this exciting time for the next part of our journey, be part of our growth and help us shape our future.

What we can offer you

  • The opportunity to fulfil your potential.
  • A family run business that cares about its employees.
  • An established friendly team who are proud of all we achieve
  • Great office location at Prow Park in Newquay with several great surf beaches 5 minutes away.
  • Onsite café and takeaway.
  • Complimentary tea and coffee.
  • Complimentary fresh fruit.
  • Salary sacrifice bike scheme.
  • 25 days holiday per year as well as bank holidays.

Other Application Details

Interested? Attach your CV via Unlocking Potential Jobs to apply.

We are planning on contacting candidates and interviewing as we go along, so this advert may close earlier than advertised.

Please note:

Applications must be submitted via the Unlocking Potential Jobs Website

  • Dunstable
  • Competitive salary
    • Permanent
  • 21 Mar 2019

DESCRIPTION

Here at Amazon we are looking to hire an experienced Maintenance Technician to join the team in one of our highly automated and fast paced Fulfilment Centers (FC).

Purpose of the Job:
The focus of the Maintenance Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement.

Responsibilities
· Put health & safety best practices first in all work carried out.
· Carry out planned preventative maintenance on the full range of equipment within the site.
· React quickly to breakdowns, communicate clearly with affected parties and work efficiently to FIX the issue.
· Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager.
· Provide high levels of equipment availability to our internal customers.
· Support and learn from Senior Maintenance Technicians.

BASIC QUALIFICATIONS

· Served a full engineering indentured apprenticeship and/or qualified to a minimum of NVQ level 3 or equivalent
· Multi skilled in both electrical and mechanical disciplines
· Experience of planned preventative maintenance systems
· Experience fault finding within MHE/Automation systems
· Ability to read and understand mechanical and electrical drawings
· Basic workshop skills
· Experience of conveyor maintenance, motor controllers/inverters
· Experience of working to appropriate health & safety standards and regulations
· Experience of contractor management
· Ability to work shifts in a 24/7 environment

PREFERRED QUALIFICATIONS

· Apprentice Trained, HNC, HND, BSc, BEng
· Experience of high voltage switching
· Experience of sortation machines
· Experience of maintaining/configuring bar code scanners
· Experience of print and apply machines
We’re looking forward to receiving your application, preferably in English.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process.
If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.

  • St Asaph
  • £18,500 - £25,000 DOE + Excellent Benefits, Perks & Personal Development
    • Permanent
  • 21 Mar 2019
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Linux Technical IT Support Engineer - Top 3 Cloud & Hosting Brand
St Asaph, North Wales
£18,500 - £25,000 DOE + Excellent Benefits, Perks & Personal Development

Ready to join one of the leading UK providers of cloud computing and managed hosting?


Headquartered in Glasgow, we employ over 380 talented staff in offices and datacentres across the UK. Originally founded in 1998, the business is listed on the London Stock Exchange and specialises in delivering cloud consultancy, facilitation and digital transformation to ISVs, SMEs, enterprises and the UK public sector.

Our employees help enable any size of business and organisations to operate their online data and IT environments safely and securely. Our technical staff are experts in public, private and hybrid cloud solutions - including AWS and Microsoft Azure – as well as data centre and network engineering. We own and operate a network of UK data centres connected by a high capacity private fibre network and backed by 24/7 technical support.

The Linux Technical IT Support Engineer Opportunity:

We’re looking for a bright and enthusiastic person to join us as a Linux Technical Support Engineer to provide high quality support to our customers as well as to help manage and support our systems.

You’ll be a system engineer with previous experience with Linux and possibly windows servers. Ideally, you’ll have worked in the internet service provider industry or other 24/7 uptime IT industry, although this is not essential. What is essential is a passion for technology, the ability to work as part of a committed, dedicated team and an ability to adapt and learn new skills in an ever-changing industry.

We value relevant experience and will happily consider somebody who is time served and has proven skills and experience although any relevant industry accreditation or certification is a bonus.

The core hours of work are Monday to Friday, 9.00-5.30 pm although flexibility is required. The role is based in our office in St Asaph, North Wales although the successful applicant must be prepared to travel on occasion and is expected to join the on-call rota. 

You will work as part of a team who support our customers and maintain the systems that deliver our services, helping us maintain a high standard of service and 24/7 uptime, so a high customer service ethic and a focus on accuracy and diligence is a key requirement for this role. 

This is very much a hands-on role with plenty of challenging scenarios that will give you the opportunity to develop further as an engineer. 

Linux Technical IT Support Engineer Main Responsibilities:

+ Provide excellent technical support to customers with a focus on providing a positive customer experience and shortest time to resolution of issues raised
+ An ability to adapt your responses to match our customers’ varying levels of technical knowledge
+ Handle tickets & support calls for customers with services on shared, VPS and dedicated servers working to high standards and service levels
+ Work with other members of the support team to resolve technical issues, and find solutions to problems
+ Provide advice to existing and prospective customers which will sometimes involve identifying sales opportunities and escalating as required
+ Provide hands on server management and support and provide technical guidance and advice to other members of the team particularly with Linux server-based issues
+ Assist with or carry out datacentre management tasks and perform hardware builds, system builds, and upgrades as required

Linux Technical IT Support Engineer Required Knowledge/Experience/Skills:

Essential:


+ Excellent verbal and written communication skills
+ Previous experience of administering Linux servers at the command line and troubleshooting issues
+ An understanding of networking principles
+ Ability to manage and organise your time effectively
+ A self-starting attitude and an inquisitive, analytical mind and a desire to learn new skills
+ A willingness to become multi-skilled and work with multiple operating systems and systems 
+ The ability to be calm under pressure and still work problems though to resolution
+ A willingness to learn, and operate as part of a team

Desirable:

+ Experience administering CentOS and other Linux distributions at the command line
+ Linux scripting skills
+ MySQL Server administration experience
+ A working knowledge of Linux email and web servers
+ Previous experience with Plesk and cPanel and diagnosing and problems
+ An understanding of internet related protocols and standards particularly DNS, SMTP, HTTP and TCP/IP
+ Some experience of a Web scripting language (e.g. ASP, ASP.NET, PHP, Python, RUBY etc.) would be an advantage
+ Experience with Apache and NGINX 
+ Relevant Industry accreditation
+ Previous experience with virtualisation technologies

What do we offer in return? 

+ ½ Day off on your Birthday
+ Long service benefits
+ Breakfast on us every day, including a hot roll on Fridays
+ We’ll buy you lunch once a month
+ Snacks, drinks and fruit all day, everyday
+ Share save and childcare voucher schemes
+ Supported training 
+ Holiday Trading Scheme

Training & Development:

We have a relaxed and friendly working environment but don’t be fooled, you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference. Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through technical certification and our Management and Leadership Development Programme.

You may have worked in the following capacities:
Junior IT Systems Engineer, Linux NOC Engineer, Datacentre IT Engineer, Linux Server Build Engineer, Graduate IT Infrastructure Engineer, Data Centre Server Installation Engineer, NOC / Data Centre IT Engineer - Server Racking & Configuring, Hosting System Engineer, Datacentre Systems Engineer, Graduate IT Engineer, Junior NOC Engineer.

Interested? Apply here for a fast-track path to the hiring manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

  • London (Central), London (Greater)
  • £28,000 - £32,000 p.a.
    • Permanent
  • 21 Mar 2019
FIX-text job-description">

A driven and motivated Document Controller with experience in Quality Assurance and Project Coordination is required for a multi award-winning Engineering Firm.

As Document Controller you will be managing, developing and implementing the practices internal management systems and be responsible for receiving, filing and issuing all projects drawings and uploading on EDMS systems. The successful candidate will also be setting up project filing systems, conducting internal audits and training team members in Document Control.

Working closely with the Senior Management you will be assisting with resourcing and fee proposals, managing the group project QA process and providing administrative support when needed.  

The successful candidate will have previous experience in a similar role within the built environment, knowledge of Quality Assurance or Internal Management Systems. Proven experience with EDMS on such systems as Conject, 4Projects, Asite, Aconex and Newforma is vital.

This is the perfect opportunity for a highly organised individual with excellent project management, communication, team-work and technical skills, to join a highly successful and multi-award winning practice at a pivotal moment in their development. An amazing opportunity!

If you are interested in this great opportunity, we are looking forward to hearing from you. Apply now!

We will do our very best to help you find your ideal job. Our approach is personable and we believe that your job hunting experience should be enjoyable. We look forward to hearing from you.

  • St Asaph
  • £16,000 - 18,000 DOE + Excellent Benefits, Perks & Personal Development
    • Permanent
  • 21 Mar 2019
FIX-text job-description">

Junior Linux Technical IT Support Engineer - Top 3 Cloud & Hosting Brand
St Asaph, North Wales
£16,000 - 18,000 DOE + Excellent Benefits, Perks & Personal Development

Ready to join one of the leading UK providers of cloud computing and managed hosting?


Headquartered in Glasgow, we employ over 380 talented staff in offices and datacentres across the UK. Originally founded in 1998, the business is listed on the London Stock Exchange and specialises in delivering cloud consultancy, facilitation and digital transformation to ISVs, SMEs, enterprises and the UK public sector.

Our employees help enable any size of business and organisations to operate their online data and IT environments safely and securely. Our technical staff are experts in public, private and hybrid cloud solutions - including AWS and Microsoft Azure – as well as data centre and network engineering. We own and operate a network of UK data centres connected by a high capacity private fibre network and backed by 24/7 technical support.

The Junior Linux IT Technical Support Engineer Opportunity:

We’re looking for a bright and enthusiastic person to join us as a Linux Technical Support Engineer to provide high quality support to our customers as well as to help manage and support our systems.

You’ll be a system engineer with previous experience with Linux and possibly windows servers. Ideally, you’ll have worked in the internet service provider industry or other 24/7 uptime IT industry, although this is not essential. What is essential is a passion for technology, the ability to work as part of a committed, dedicated team and an ability to adapt and learn new skills in an ever-changing industry.

We value relevant experience and will happily consider somebody who has time served and has proven skills and experience although any relevant industry accreditation or certification is a bonus.

The core hours of work are Monday to Friday, 9.00-5.30 pm although flexibility is required. The role is based in our office in St Asaph, North Wales although the successful applicant must be prepared to travel on occasion and is expected to join the on-call rota. 

You will work as part of a team who support our customers and maintain the systems that deliver our services, helping us maintain a high standard of service and 24/7 uptime, so a high customer service ethic and a focus on accuracy and diligence is a key requirement for this role. 

This is very much a hands-on role with plenty of challenging scenarios that will give you the opportunity to develop further as an engineer. 

Linux Technical Support Engineer Main Responsibilities:

+ Provide excellent technical support to customers with a focus on providing a positive customer experience and shortest time to resolution of issues raised.
+ An ability to adapt your responses to match our customers’ varying levels of technical knowledge.
+ Handle tickets & support calls for customers with services on shared, VPS and dedicated servers working to high standards and service levels.
+ Work with other members of the support team to resolve technical issues and find solutions to problems.
+ Provide advice to existing and prospective customers which will sometimes involve identifying sales opportunities and escalating as required.
+ Provide hands on server management and support and provide technical guidance and advice to other members of the team particularly with Linux server-based issues.
+ Assist with or carry out datacentre management tasks and perform hardware builds, system builds, and upgrades as required.

Linux IT Technical Support Engineer Required Knowledge, Skills and Experience:

Essential:


+ Excellent verbal and written communication skills
+ Previous experience of administering Linux servers at the command line and troubleshooting issues.
+ An understanding of networking principles.
+ Ability to manage and organise your time effectively
+ A self-starting attitude and an inquisitive, analytical mind and a desire to learn new skills
+ A willingness to become multi-skilled and work with multiple operating systems and systems 
+ The ability to be calm under pressure and still work problems though to resolution
+ A willingness to learn, and operate as part of a team

Desirable:

+ Experience administering CentOS and other Linux distributions at the command line
+ Linux scripting skills
+ MySQL Server administration experience
+ A working knowledge of Linux email and web servers
+ Previous experience with Plesk and cPanel and diagnosing and problems
+ An understanding of internet related protocols and standards particularly DNS, SMTP, HTTP and TCP/IP
+ Some experience of a Web scripting language (e.g. ASP, ASP.NET, PHP, Python, RUBY etc.) would be an advantage
+ Experience with Apache and NGINX 
+ Relevant Industry accreditation
+ Previous experience with virtualisation technologies

What do we offer in return? 

+ ½ Day off on your Birthday
+ Long service benefits
+ Breakfast on us every day, including a hot roll on Fridays
+ We’ll buy you lunch once a month
+ Snacks, drinks and fruit all day, everyday
+ Share save and childcare voucher schemes
+ Supported training 
+ Holiday Trading Scheme
+ Training & Development 

We have a relaxed and friendly working environment but don’t be fooled, you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference. Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through technical certification and our Management and Leadership Development Programme.

You may have worked in the following capacities:
Junior IT Systems Engineer, Linux NOC Engineer, Datacentre IT Engineer, Linux Server Build Engineer, Graduate IT Infrastructure Engineer, Data Centre Server Installation Engineer, NOC / Data Centre IT Engineer - Server Racking & Configuring, Hosting System Engineer, Datacentre Systems Engineer, Graduate IT Engineer, Junior NOC Engineer.

Interested? Apply here for a fast-track path to the hiring manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

  • London (Greater)
  • £30,000 - £35,000 dependent on experience
    • Permanent
  • 21 Mar 2019
FIX-text job-description">

We're the leading genetic testing/digital health company in Southeast Asia and the UK.

With a simple saliva sample, individuals can discover how their genes affect their diet, drug
response, disease and cancer risk.

In 2018, we acquired DNAFit, and in the UK, we share an office in Kings Cross. We are a
B2C brand with a mission is to transform the health and wellness outlook for millions of people,
using the power of genetics.


Together we are 20 people in the UK and over 200 globally.


Why work for this company?


Our collective dream is to change the future of health industry through engaging with
businesses and insurers. We strive to reduce lifestyle-related health conditions (such as obesity,
diabetes and heart disease) that plague the population, so that everyone can live longer,
healthier, and happier lives.


This starts with a DNA test, but then we enable a business to take it much further, with
genetically tailored meal plans, exercise programs and consultations.


What you’ll be doing


We have an established business arm in Asia, but is currently nascent in the UK. We have
Sales and Implementation leads and are currently looking for Customer Success and Marketing
roles.


You won’t be alone, in the the same office we have entire marketing team. Your job will be all things marketing related, from planning out the year, updating the website, scoring leads, writing blogs, pushing through design work and managing events.


The Role


Responsibilities include but are not limited to:


● Evolving the web presence with updated messaging and designs
● Engaging clients to create case study content and thought leadership
● Developing a content strategy to drive B2B leads and working with our content team to
develop a calendar and selection of lead magnets
● Bringing this content strategy to life across socials, primarily Linked In
● Getting organised for all our events in 2019, including booth design, collateral
development and lead capture
● Developing ad-hoc advertising assets
● Helping prepare sales presentations


The ideal candidate


You are a self starter, go getter and don’t need to be asked get things done. You want to be part
of a results-focused sales organisation with large deals at stake. You want to flex your muscles
at all things marketing. More about you:


● You love Salesforce
● You’re metrics driven and want to score leads in technologies such as Hubspot
● You have experience of growing a brand
● You’re agile in the Google suite, PPT and keynote
● You are a good communicator—we're global and so are our clients
● You are a believer in health, fitness and nutrition
● You’re responsive with excellent time management
Experience and details
● Junior / Mid level role with 2 to 3 years experience
● Full-time
● Paid role

  • Farnborough, Hampshire
  • Upon application
    • Permanent
  • 21 Mar 2019
FIX-text job-description">

A Field Service Engineer (FSE) performs installation, integration, configuration, commissioning, test, training, tuning, troubleshooting, and break/FIX activities for Harmonic’s VOS Cloud based digital media Distribution and Playout solutions for Southern Europe customers.  The regional Field Service Engineers (FSE) are primary resources for on-site Customer support and troubleshooting.  Duties include, but are not limited to:

  • Delivering technical support to Harmonic Customers in the region, both on-site and remotely.
  • Provision of system commissioning and Customer acceptance testing.
  • Provide on-site and remote support for Harmonic hardware and software applications.
  • Resolving equipment performance issues within Harmonic equipment and in conjunction with Application Partners, utilizing Harmonic’s technical issue logging/escalation systems as appropriate.
  • Provision of technical and operational training to Harmonic Customers and Partners.
  • Use of the Harmonic internal Customer Relationship Management databases to ensure accurate logging of relevant details.
  • Work on complex problems where analysis of ‘system-wide’ situations or data requires an in-depth evaluation of multiple factors.
  • Investigate, diagnose and resolve Customer issues on site in a timely manner and if needed escalate problems for assistance.
  • Use independent, professional judgment to avoid errors that would impact Customer Service.
  • Regular follow up of the customer overall Service and Support situation to ensure Service Level Agreements are properly delivered to Premium customers.

 

Required Job Skills:

  • Deep knowledge/experience in IT infrastructures and server based technologies is a must have, including Unix/Linux systems, Virtual Machines, OpenStack, Docker, micro-services, …
  • Working knowledge/experience with Cloud based technologies and architecture is a need including deep understanding in at least one among AWS, Google Cloud, Azure, OVH, …
  • Working knowledge and/or experience with audio/video compression formats and familiarity with the broadcast and multimedia industry will be highly welcome. 
  • Working knowledge/experience with Video Distribution over IP: IPTV, OTT, transcoding, origin/packaging, CDN  is highly desirable.
  • Disk storage technologies knowledge/experience including: NAS, SAN, SCSI, Fibre Channel, RAID. 
  • Networking knowledge/experience with Ethernet, routers, switches, hubs, TCP/IP, CIFS, and NFS.
  • Certification CCNA or equivalent is a plus.
  • Working knowledge/experience with 3rd party broadcast products, including: Real Time MPEG  Encoders, Automation Systems, Non-linear Edit Suites, Video Switchers/Routers will be welcome.

Years of Direct Experience Required:

A minimum of three years of relevant work experience is required.  Direct experience providing post-sales service and technical support to Customers within IT infrastructure and/or Television Broadcast Industry in the region is needed.

 

Areas of Direct Experience:

Experience in installing and supporting Cloud base, VM Ware or bare metal solutions for the Digital Video/Broadcast and/or IT Storage Industries is a major plus. Knowledge of digital video and audio broadcast technology and operational practices, experience with products that transport, encode, compress, store and play out audio and video media for the Broadcast Industry, with a strong emphasis on a systems perspective.  Some pre-sales technical support may also be required to augment the existing pre-sales technical team in the region.  

 

Educational Requirements:

A technical college degree in Electrical Engineering/Computer Science preferred, or equivalent work experience is acceptable. 

 

Travel and Location

The location is in the UK.

This position requires travel within the EMEA Region from time to time, based on short notice.

 

Languages

Fluent English is a must to have.

 

 

For further details and to apply, please visit: https://www.harmonicinc.com/careers/?p=job%2FoCHk9fww

 

  • Bingley, West Yorkshire
  • £60,000 - £65,000 + 6% Pension + up to 20% Bonus
    • Permanent
  • 21 Mar 2019
FIX-text job-description">

Application Operations Manager
Bingley, West Yorkshire
£60,000 - £65,000 + 6% Pension + up to 20% Bonus


Our client has an opportunity for an Application Operations Manager to join their team in Bingley. This includes creating the right conditions for improving the performance of individuals, seeking out and integrating suitable partnerships and ensuring the capacity and skills base matches delivery requirements and budgetary constraints.

What the role involves:
Ensuring software development chapters have the required, support, environment and skills for effective delivery
Clear approach to talent growth and management and to succession planning within the team
Ensuring Chapter Leads and chapter members have appropriate pastoral support, professional development opportunities and administrative management
Support Chapter Leads to promote a high-performance culture, with chapter members clearly understanding and taking accountability for their contributions to the chapter, squad, department and overall business direction
Continuous improvement principles are used relentlessly throughout the team to deliver business benefits
Technical resource availability is effectively planned, managed and matched to the requirements of the business portfolio, working closely with Chapter Leads to achieve this
In conjunction with Chapter Leads, Delivery and Architecture, technical or process issues within development squads are effectively resolved through facilitation, or where required, directive action
Appropriate partner arrangements are made when necessary, contracted responsibly and effectively managed
The cost base associated with application related operations is actively managed and optimised

What they’re looking for:
Skills:

Coaching and mentoring
Facilitation of skills acquisitions, learning and development
Active listening
Conflict management
Communication, including influencing and negotiation
Facilitation of team activities towards required business outcomes
Supplier procurement and management
Budgeting and financial planning

Knowledge:
Basic principles of motivation and psychology as applied to a work environment
DevOps principles including self-service tools, processes and culture
Lean and agile principles, and Scrum and Kanban methodologies
Emerging technology and development trends
Collaborative development and testing approaches, such as pair programming and BDD
Software solution architecture and design techniques, including evolutionary architecture
Some knowledge of technologies used within Emerald would be advantageous. These include: Java, Spring, SpringBoot, PHP, Laravel, Vue.js, AWS, MarkLogic, Ansible, Terraform, Jenkins, Packer
Design and development approaches to meet non-functional requirements, including security, compliance, load and performance, accessibility and usability

Behaviours & Attributes:
Calm, resilient personality
Active listener with strong empathy
A desire to engage in personal development and encourage it in others
Takes responsibility and promotes a culture of accountability for delivery
Creative, outcome focused problem solver
Team champion and supporter

About Our Client:
Nurturing fresh thinking that makes an impact
Our client was founded in 1967 to champion new ideas that would advance the research and practice of business and management. Today, they continue to nurture fresh thinking in applied fields where they feel they can make a real difference, now also including health and social care, education and engineering. They publish over 300 journals, more than 2,500 books and over 1,500 case studies, via their dedicated research platform 


What matters to them:
Individuality: They have a strong sense of character, independence and spirit.
Ambition: They strive to go beyond what’s possible to delight their customers.
Purpose: Their entire motivation is to help their communities achieve better outcomes.
Curiosity: They listen, learn and challenge the status quo, paying attention to the details that matter.
Trust: Their open and responsive culture empowers people, creating transparency, responsibility and respect.
 

  • Brentford
  • Up to £25,000 + Benefits Package
    • Permanent
  • 21 Mar 2019
FIX-text job-description">

Graduate Programme 2019 - Supply Chain & Technology Associate 
West London
Up to £25,000 + Benefits Package

Graduate Programme Commencing July 2019


Excellent opportunity for a recent Graduate or 2019 Graduate to join a supply chain technology business that powers Enterprise Resource Planning, Warehouse and Transport Management Systems for the likes of Brewdog (craft brewing), Baylis & Harding (luxury toiletries), Seiko (watches) and Sci-Mx & Bulk Powders (sports supplements).

Based in West London our Graduate Programme is an exciting opportunity to get a foot in the door of the B2B enterprise technology industry, whilst having real-world responsibilities and autonomy. Balloon grew by 25% in FY2018, and as a growing company the culture is dynamic and exciting. The rotational aspect of the programme will allow graduates to experience the key functions of Balloon One’s business.

The Graduate Programme 2019 - Supply Chain & Technology Associate:

You will rotate around the three main functions of the business; Business Development (Account Management), Implementation Consultancy and Support Consultancy.

These will be spread out over 24 months. In some instances a fourth placement may be offered within this period.

Exposure:

Internally, the role will provide exposure to all of our company functions (sales, consultancy, development and support). Subsequently, the Supply Chain & Technology Associate will acquire a large amount of product and process knowledge. Externally, the role allows for building a large network with both software and channel partners and customers.

Training:

The first the months of your employment will include formal classroom training, informal self-study, on-the-job training and shadowing of experienced employees.

An initial development plan will be provided, discussed, monitored and progress reviewed for the duration of the three month probation period.

On successful completion a development plan will be created and progress reviewed quarterly.

The role requires individuals who can identify and develop new opportunities and working practices. There will be opportunities for progression as the company grows and these will be discussed as appropriate.

Requirements:

+ Graduating in summer 2019 or within the last 12 months, with an undergraduate or postgraduate degree. Expected grade First-Class Honours (1st) or Upper Second-Class Honours (2:1).
+ Relevant experience in IT or Supply Chain / Logistics is desirable; for example an industrial placement.
+ Excellent organisational skills with the ability to multi task.
+ Excellent communication and interpersonal skills, confident liaising at all levels.
+ Good problem solver and decision maker.
+ Ability to prioritise and work to deadlines.
+ Good IT skills with knowledge of SQL, Excel, MS Access.

Salary & Benefits:

+ A gross salary of up to £25,000 depending on experience and skills
+ Participation in a company discretionary profit sharing scheme.
+ A group personal pension scheme is in operation. We will match employee contributions of up to 2% of the Consultant’s gross salary after two years of service.

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.