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  • Poole, South West
  • £ 18,000 - £ 21,000 per year, Benefits
    • Permanent
  • 17 Jun 2019

Service Desk Analyst - Poole - £18,000 to £21,000

A well regarded managed service provider is looking to further bolster its Service Desk team. You will be responsible for handling 1st line calls and emails to provide customers with technical support - first time FIX and/or escalate these queries to the 2nd / 3rd line team.

You will have excellent customer services skills, a strong interest in IT and ideally have some previous experience working on a service desk. It's important you are a strong communicator and team player with a thirst for knowledge and professional development - the company will pay for your certifications!

As the successful candidate you must have provided support on:

- Microsoft Windows 7 +

- MS Office 10

- Experience of office 365 would be an advantage

- Active Directory

You will be rewarded with an excellent package that includes:

- Basic salary of circa £18,000 - £21,000 depending on skills and experience
- Pension
- Discounts
- Career progression
- Company paid certifications
- Free Parking

This is an urgent vacancy where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to Abul Ali ASAP to be considered.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

  • Various employers across Cornwall
  • Up to £18,000 p.a. starting salary
    • Contract
  • 17 Jun 2019
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Software development is one of the fastest growing industry sectors in the world, Digital Academy Cornwall is offering an exciting opportunity for graduates who want to make a career in this exciting field.

Software development is one of the fastest growing and most exciting industry sectors in Cornwall, and the world.  Career-oriented graduates who want to learn a profession from the bottom up and earn a top salary in Cornwall within a short space of time, will be interested in this fantastic opportunity. Digital Academy Cornwall is a collaboration between Software Cornwall and Cornwall College to develop the technical skills needed across Cornwall to deliver the growth ambitions of our thriving tech sector.  So whether you like the idea of software development, app development, managing projects, user experience, software testing, web development or anything in between, read on as this is the opportunity for you!

The Digital Academy is looking for:

You don’t need to have any prior knowledge or experience, we are just looking for graduates who feel they have got two or more of the following aptitudes, skills and/or experiences:

  • Graduates with a logical, methodical approach – everything has to be organised and done in the right order!
  • Natural interest in how techy things work; you like to get hands on and figure things out whether that’s your phone or apps or websites.
  • Interest in software, web development and/or gaming; perhaps you have dabbled with computer code before, played with raspberry pi or built a website?
  • Good creative problem solving, team work and communication skills with the ability to learn quickly….

Right now, many software companies in Cornwall, including Bluefruit Software, Headforwards, Hi9 and DuesDay….. Are looking for talented people to join them and train to become software developers. 

What you will get:

  • A good salary
  • Work for 4 days a week with one of our fantastic employers getting hands-on experience and learning on the job from skilled professionals; you will be doing practical work from the outset
  • Full training for one day a week with experts delivering the latest training at the Cornwall College Digital Academy, and a recognised qualification
  • The opportunity to train alongside other Apprentice Software Developers
  • Opportunities to earn outstanding graduate salaries and build a really rewarding, long-term career, right here in Cornwall (or actually anywhere as these skills are transferrable internationally - although of course we would love you to stay!)

Company Description

Digital Academy Cornwall is a collaboration between Software Cornwall and Cornwall College, we work with graduates and leading tech employers in Cornwall to develop the technical skills needed to deliver the growth ambitions of our thriving tech sector. 

The companies you could be working with include:

Bluefruit, which specialises in delivering embedded and IoT software solutions.

DuesDay, the app that is changing the way we pay our bills and reinventing the direct debit.

Headforwards, outsourcing software specialists.

Hi9, the tech agency providing bot design & bot workshops. 

Other Application Details

What to do:


Click ‘Apply Now’ via Unlocking Potential Jobs and attach your CV which will be sent to the Apprenticeship team at Cornwall College who will phone you to discuss your requirements, help you apply for the roles and talk to you about the next steps.  They will also contact you about any other opportunities which arise between your application date and the start of the job - Easy. 

The Apprenticeships will start in the last week of August 2019. 

Please note:

Applications must be submitted via the Unlocking Potential Jobs Website


  • London, England
  • Negotiable
    • Permanent
  • 17 Jun 2019
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Job Title: Senior UI/UX Designer

Location: Hammersmith, London

Salary: Competitive

Job Type: Full time, Permanent

The Company are revolutionising the health care industry; committed to delivering powerful digital solutions that improve lives and to have fun while doing it. They focus on helping healthcare commissioners transform patient care through Health Tech.

Across this network their digital solutions enable data driven patient engagement, personalised online consultation powered by machine learning and patient support to people living with diabetes, hypertension and epilepsy. Their overall aim is to connect patients and transform healthcare.

The Role:

This role will be pivotal in defining and designing their platform, taking their user journey and experience to the next level. We're looking for an innovative and enthusiastic UI/UX designer to join their team. They will be responsible for the UI and UX design of their innovative platform 'myGP® Connect', creating a user friendly, intuitive interface that enables healthcare providers to deliver the best possible care to their patients.

They have experienced significant growth over the last few years and are on an exciting trajectory to continue this growth. Their platform is at the heart of what they do, and they are looking for someone who has a real passion for delivering quality solutions that transform healthcare.

Reporting to the Senior Product Manager, the main responsibilities will be to:

  • Work with Product Owners, Product Managers and Development team to design innovative solutions to their users' problems
  • Create and deliver user-centric UI designs from mock-ups through to full fidelity
  • Drive the full UX lifecycle (user research, ideation, personas, user journey maps, concept sketches, wireframes and testing)
  • Design user interface options iteratively and test them with users to ensure that their needs are being met and that decisions are backed up by evidence and data
  • Deliver clean and practical designs that align with the myGP® brand guidelines and reflect their company values
  • Organise and maintain the product style guides and design libraries in an efficient way
  • Communicate and collaborate with the development team to ensure that designs are delivered as per the brief and acceptance criteria specified
  • Present design ideas to stakeholders, provide justification and logic for design decisions using key learnings and data-driven insights
  • Promote UX best practice across design and product teams
  • Work with other members of the design team to ensure that user experience is consistent and logical across their market-leading mobile app and web platform
  • Provide input into multiple projects while effectively managing timelines and expectations of stakeholders

What they're looking for:


  • 3 years of extensive UI design experience
  • 1 year+ of UX experience
  • A portfolio that shows your design style and developed products (submissions without portfolios will not be considered)
  • Previously shipped commercial products
  • Expert knowledge of Sketch, Invision and Adobe Suite (or similar)
  • Up to date with the latest UI trends, techniques, and technology


  • Excellent presentation skills
  • Adobe InDesign, illustrator and After Effects experience
  • Experience of working in an Agile environment
  • Knowledge and/or Experience within the Health Tech industry

Above all, they want someone who shares their core principles of:

  • Patient Centred
  • Can be Trusted
  • Can Deliver Quality
  • Passionate
  • Aiming High

The Company offers the following:

  • A competitive salary
  • An annual individual training budget of up to £1000 linked to your objectives for your role
  • 25 days holiday plus bank holidays
  • Company Share Option scheme and travel loan after probation is passed
  • An amazing team and fun social calendar

If you are looking to make a difference and help transform the healthcare industry please click on the APPLY button to send your CV and Cover Letter for this role, detailing your salary expectations.

Previous applicants need not apply.

No Agencies

If you have not heard within 2 weeks of date of application please presume your application has not been successful

Candidates with experience of; Graphic Designer, User Experience Developer, Web Developer, Web Designer, Digital Designer, Graphical Designer, Adobe Designer, Digital Design Executive, Marketing Development, Website Designer, Website Design, App Designer, Application Designer, Commercial Experience, Adobe Creative Suite, Photoshop, Illustrator, InDesign, Web Development, Animation, App Development, UX Designer, User Experience Design Executive, UI Developer, User Interface Designer, Web Development, JavaScript, UX Developer, Visual Designer, UX Optimisation Manager, Digital Product Owner, Front End Web Developer, Software Development, Web Engineer, HTML, CSS, WordPress, Front End Developer, Web Design may also be considered for this role.

  • Newcastle
  • Competitive salary
    • Contract
  • 17 Jun 2019

We are currently creating talent pipelines for Developer roles that we will be recruiting for across several Government Organisations and Contracting Authorities in the coming weeks / months.

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of civil service roles.

As Developer, you will:

  • Ensure appropriate use of programmes such as XHTML, CSS, Javascript, XML, AJAX, PLSQL.
  • Manage source code releases.
  • Use appropriate tools to manage/track tasks.
  • Investigate and FIX software faults and bugs as assigned.
  • Assist in providing development time scales and estimates.
  • Assist in providing technical feedback on business requirements.

You’ll have:

  • Strong development experience
  • Experience with XHTML, CSS, Javascript, XML, AJAX, PLSQL
  • Strong coding skills
  • Experience providing feedback/reports on business requirements
  • Experience developing and maintaining software, resolving issues where necessary

It would be great to also have:

  • Public Sector experience

If this sounds like you and you would be interested in being added to our talent pipeline, please click the link to apply and speak to one of our PSR team now.

"In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."

  • Malvern, Worcestershire, England
  • Competitive plus company benefits
    • Permanent
  • 17 Jun 2019
FIX-text job-description"> Audio Visual Technician - Malvern

A fantastic opportunity for an Audio Visual Technician to join the Reach Event Services team. This role will require the chosen candidate to assist the team in delivering industry leading events, conferences, and presentations.

To provide high quality project management across a varied range of internal events in the Reach Plc event calendar. Liaising with regional event managers, costing and delivering against a project brief within budget and deadline.

We are Reach because it's what we do

Reach Events support over 100 business events from Newcastle to Plymouth covering, Business, Sport, Community, Tech & Digital, Women in Business, Farming and more. This is an exciting time for Reach Events as we are expanding to accommodate a growing demand for high quality events

Reach PLC is the largest national and regional news publisher in the UK, with influential and iconic brands such as the Daily Mirror, Daily Express, OK!, New! Sunday People, Daily Record and market leading regional titles including the Manchester Evening News, Liverpool Echo, Birmingham Mail and Bristol Post.

Key Responsibilities
  • To erect sets professionally at the event venue in line with all Health and Safety regulations.
  • To fully read and understand the venue restrictions of Health and Safety whilst on site.
  • To ensure that all Event Services equipment is stored correctly in documented order for ease of access and insurance purposes.
  • Assist Project Manager in providing clients with professional, cost effective presentations using computerised packages including scanners and digital pictures
  • Help ensure that Event Services team provide both internal and external clients with technical help/advice at all stages of the event planning process and that all deadlines agreed are met.
  • To install audio, lighting and vision equipment in-line with the event brief and the project managers instructions.

The Ideal Candidate
  • Previous demonstrable experience within an Events role
  • Demonstrable experience of managing large audio/visual infrastructure
  • Ability to remain calm and respond positively to challenging situations and difficulties
  • An understanding of and commitment to your individual responsibility to comply with Health & Safety Policy and Welfare arrangements
  • Knowledge and skills of an audio visual infrastructure for commercial or corporate environments would be a distinct advantage.
  • Can collaborate with others as part of a team - the role will require the chosen candidate to work alongside Event managers.
  • Work under high pressure - the chosen candidate will be good at managing and organising multiple tasks at a single time.
  • Possess a full driving licence

Package Description

In addition to competitive salaries, 25 days holiday and a contributory pension scheme, Reach plc have a wealth of flexible benefits on offer. These include holiday purchase up to ten days per year, childcare vouchers, cycle scheme, a technology scheme in conjunction with Curry's PC World, car scheme, health cash plan, employee loans and lots of high street discounts! Our business is fully committed to health and wellbeing in the workplace with an employee assistance programme and trained mental health first aiders across the business.

Reach plc believe diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. We will be reviewing applications as they are received so please don't delay in submitting your application.

On submitting your application you should receive a confirmation email - if you do not please contact us at

  • Bristol (City Centre), City of Bristol
  • £21,589 - £22,911 NJC scale 12 - 15 (pro rata based on 0.7 FTE)
    • Contract
  • 17 Jun 2019
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Project Support Officer (Reboot West)

We are excited to be recruiting a new colleague into our Reboot West team - an innovative project (one of only three nationally) piloting the use of Acceptance Behavioural Therapy (ACT) in a non-clinical setting to give around 200 care leavers the support and opportunities they need to succeed in education, training and employment.  This is a brand new role with the opportunity to provide essential administrative support to our team colleagues.

1625 Independent People (1625ip) is a leading youth homeless charity based in the South West, working with over 2,500 young people. We have strong local partnerships and adhere to the best practice in the sector, thereby building trusting relationships between young people and 1625ip staff is at the core of our work.

What we are looking for:

  • You have empathy with the causes of homelessness amongst young people and those leaving care and the barriers they face.
  • You are highly organised with high attention to detail good project administration skills.  
  • You are a proactive, self-starter, able to work unsupervised and on own initiative.
  • You have top interpersonal skills, including tact, discretion.
  • You are experienced in liaising with representatives from external organisations and are able to motivate and encourage colleagues.

What you will be doing:

  • Providing administrative support to the Reboot West Manager and Senior Ops Manager with monitoring, reporting, meetings and communications.
  • Supporting the Reboot Coaches in managing their recording of outcomes and achievements from their young people when directed by the Manager.
  • Managing office systems and supplies, which could include formatting worksheets on a computer, printing materials and creating display boards and other visual merchandise.

Your line manager will be our Reboot West Manager, Meghan Joyce.

What we are offering:

  • An opportunity to work closely with a team using ACT as a way of engaging care leavers, with support and supervision from the world leading professional on ACT for adolescents.
  • Very generous annual leave entitlement of 30 days per annum plus all Bank Holidays.
  • Flexible working hours.
  • A very supportive environment with reflective practice, regular supervisions, team and cross departmental and company development days.

Contract details: 

Hours per week: 26.25 (this represents 0.7 FTE)

Contract type: Fixed term (24 months)

Pay: £21,589 - £22,911 NJC scale 12 - 15 (pro rata based on 0.7 FTE)

The location: You will be based in Kingsley Hall, close to Bristol’s main train and bus stations as well as the vibrant city centre.

Application information:

  • To access the Job Pack and to Apply, please visit the website

Important dates:

  • Application deadline closes: 23:59, 04/07/2019.
  • If you have not heard from us by 12/07/2019 please assume that your application has been unsuccessful on this occasion.
  • Interviews are on 18/07/2019

Covering Letter Guidance 

Please note that the online application form cannot be saved until it is fully complete.  We recommend that you prepare your Covering Letter before you start the online application. 

Your Covering Letter will form the most important basis on which your skills, experience and personal attributes will be tested against the job criteria.  Without it, your application cannot progress to the shortlisting stage. 

You should refer to the Person Specification document within the Job Pack and cover only the elements that are tested at this stage of the recruitment process.  Elements that only have the word ‘interview’ next to them will be tested at the next stage of the process and do not need to be covered in your letter. 


Equal opportunities for everyone:

We safeguard and promote the safety and welfare of children, young people and vulnerable adults. Any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) Barred List Disclosure Check. 

We believe those with a criminal record should have an equal chance to become employees or volunteers.  We also pride ourselves on being an equal opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. We are particularly keen to increase applications from Black and Minority Ethnic groups as they are currently under-represented.

Please see our Policies section on the website, for further information.   If you need an adjustment made to any part of the recruitment process, please let us know as soon as possible.

  • Otley, West Yorkshire
  • £Competitive Salary
    • Permanent
  • 17 Jun 2019
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Software Developer

Otley, Nr Leeds

£Competitive Salary

Full Time, Permanent


The Role:

You will be working for a successful home-grown company which has built a leading reputation within the recruitment industry over the last 15+ years.

You will be a key developer working on our core products: the Applicant Tracking System and Jobseeker Portal. There will be opportunities to work on varied software development projects in line with business growth.

You will work in a small but close-knit development team using Agile methodology.

You will have the opportunity to influence and develop our products directly and a desire to drive the business forward using new technologies.

You will undergo continuous personal development and improvement of your skillset, as required.

The Candidate:


Takes pride in their coding practices and can demonstrate a keen eye for detail

Has excellent organisational and time management skills

Has excellent written and verbal communication skills

Is enthusiastic about software development with a desire to learn new methodologies and technologies



Experience in a similar software development role or an appropriate IT degree/college qualification is desirable

All or most of the following (with training to be provided where needed):

.NET Framework, .NET Core with VB or C#

MVC, Angular or React

SQL Server and Linq

Javascript and JQuery


Azure DevOps/Git

In Return we Offer:


A competitive salary

Flexible working hours

Remote working

Company pension scheme, 25 days holiday, gym membership discount, cycle scheme, etc.

Rural working location

We are in the Top 100 Best Small Companies to work for list

  • Bristol (City Centre), City of Bristol
  • £21,000 - £23,000 per annum DOE
    • Permanent
  • 17 Jun 2019
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1st Line Support Engineer 

Withers & Rogers' supportive and high-functioning IT team are seeking a 1st Line Support Engineer to join them in Bristol. You’ll play a truly integral role in delivering a first-rate service to our busy intellectual property firm of around 200 users. 

This is a fantastic opportunity to grow and develop your career in IT with a successful firm. 

The Role 

As a 1st Line Support Engineer, your key responsibilities will include: 

- Acting as the first point of contact for all Helpdesk calls, emails and alerts, assessing urgency and prioritising accordingly 
- Proactively managing problem calls through to completion in a timely manner 
- Supporting users remotely, both over email and phone 
- Troubleshooting to help resolve issues 
- Owning the new starter process of setting up new employees with all necessary IT equipment and system access 
- Configuring new software for both office-based and remote workers 
- Setting up and maintaining user accounts on systems 
- Arranging any required equipment repairs, including escorting third parties attending to equipment faults within the site and managing the disposal of redundant IT equipment 

About You 

To join us as our 1st Line Support Engineer, you will need: 

- At least one year’s experience in an IT Helpdesk environment 
- A good understanding of Microsoft Windows operating systems, including Windows 7 and Windows 10 
- Experience with Office 2013/2016 and the Office 365 applications and environment 
- A positive outlook and a “can do attitude” 
- Demonstrable experience of having excellent customer service skills at work 

The Benefits 

- Salary of £21,000 - £23,000 per annum DOE 
- Discretionary Christmas bonus 
- Join a growing, vibrant office in central Bristol 
- Develop your career with a leading firm that promotes a healthy work/life balance 
- The chance to learn from senior members of the firm and increase your IT knowledge and experience 
- The chance to buy up to an extra five days’ holiday each year 

About Us 

With offices in Bristol, Leamington Spa, London, Munich and Sheffield, Withers & Rogers are one of Europe’s largest dedicated intellectual property law firms with around 200 employees in total. 

Established more than 130 years ago, we remain as passionate as ever about delivering the very best for our clients. Today, we’re honoured to work with a fantastic client base, including many renowned, innovative organisations based across the world. 

To Apply 

If you think you have the skills to succeed, apply online today. The closing date for applications is Sunday 23rd June 2019, but applications will be reviewed and shortlisted as they come in. 

Other companies may call this role 1st Line Support Engineer, IT Support Engineer, Technical Support Engineer, IT Support Analyst, Technical Support Analyst, Helpdesk Support Analyst or Service Desk Engineer. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

  • Berkshire
  • Salary not specified
    • Permanent
  • 17 Jun 2019

ESP Global Services are currently recruiting a 1st Line Support Analyst to join our Head Quarters in Reading. You will work as part of the ESP Global Services team to log all customer incidents and tickets accurately, and provide fault diagnosis and call vetting, to successfully resolve as many issues on a first time FIX basis.

What does the role of 1st Line Support Analyst involve?

  • Receive and log customer tickets via ServiceNow, tickets will be received via phone, email and self-service portal.
  • Identify the correct priority and SLA (and category where required) and capture a full detailed description of the issue.
  • Carry out fault diagnosis to provide first time/line fixes
  • Where a ticket cannot be resolved on a first-line FIX basis, ensure that it is assigned to and accepted by either 2nd Line Analyst Support or the correct resolution group
  • Own tickets and ensure the customer or user is kept fully updated throughout its lifecycle
  • Maintain a high level of customer service always to provide an excellent customer service experience

What Competencies/ previous experience do you need to have to be considered?

  • Previous experience of working within a support role within IT
  • You will be a confident communicator
  • Ability to work under pressure
  • Excellent customer service skills
  • A good understanding of IT networks & IT Fundamentals
  • CompTIA A+ and/ or MCP accreditation- is ideal but not essential for your application to be considered
  • Strong user knowledge of MS Office Products
  • Methodical and logical approach to problem solving

Salary £21-£24k

This role will be working Monday - Friday day shifts only.

To apply, please send your CV in or click the apply now button

  • Exeter
  • £14.90 - £16.30/hour
    • Contract
  • 17 Jun 2019

Setsquare have a requirement for a carpenter with tools in Exeter. Work will start Monday 3rd June and will be on going for the right candidate. Candidates must have a valid CSCS card and be happy to complete 2nd FIX work. For more information or to apply, please contact Harvey on (phone number removed). Setsquare is committed to equality in the workplace and is an equal opportunity ... more about Carpenter